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Front Office Leader Jobs

Front Office Supervisor Jobs
By The Luxury Collection At Labuan Bajo, Indonesia

Job Number 23165575 Job Category Rooms & Guest Services Operations Location TA’AKTANA a Luxury Collection Resort & Spa Labuan Bajo, One Marriott Drive, Labuan Bajo, Indonesia, ...

Supervisor-Front Office Jobs
By The Luxury Collection At Labuan Bajo, Indonesia

แมริออท อินเตอร์เนชั่นแนลเป็นผู้ว่าจ้างที่ให้โอกาสเท่าเทียมกัน เราเชื่อในการจ้างบุคลากรที่มีความหลากหลายและสนับสนุนวัฒนธรรมที่รวมทุกกลุ่มคนและให้ความสำคัญกับคนเป็นอันดับหนึ่ง เรามุ่งมั่นที่จะไม่เลือกปฏิบัติบนหลักการที่ได้รับความคุ้มครอง เช่น ความพิการและสถานะทหารผ่านศึก หรือหลักการอื่นๆ ที่ครอบคลุมภายใต้ข้อกฎหมายที่เกี่ยวข้อง

Front Office Supervisor - Four Points By Sheraton Bintan, Lagoi Bay
By Marriott At Teluk Bintan, Indonesia

Job Number 23158820 Job Category Rooms & Guest Services Operations Location Four Points by Sheraton Bintan Lagoi Bay, Jalan Gurindam Duabelas Lot B12 Mix S3, Lagoi Bay, Kecamatan Teluk ...

Mgr-Front Office Ii Jobs
By Sheraton Hotels & Resorts At Surabaya, Indonesia

채용 번호 23159885 작업 카테고리 Rooms & Guest Services Operations 위치 Sheraton Surabaya Hotel & Towers, Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia 지도에서 보기 스케줄 Full-Time 원격 ...

Front Office Agent Jobs
By Kempinski Hotels At Jakarta Raya, Indonesia
Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities.
Possess a working knowledge of the room reservation procedures.
Ensure that LQA results are above 85%.
Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.
Maintain the neatness of his/her working area.
Assistant Front Office Manager
By The Luxury Collection At Labuan Bajo, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Front Office Receptionist Jobs
By the grand daha seminyak At Kerobokan Kaja, Indonesia
Previous experience in Receptionist Duties, or Front Office Management
A candidate who also possesses the following additional skills and qualifications would be beneficial:
Excellent Phone Etiquette and Communication skills
Customer Service skills and the ability to handle guests’ issues promptly
Experience in the hotel industry is a plus
Proficient in Microsoft Office Suite and ability to learn new software quickly
Front Office Traine Jobs
By The Stones Hotel Legian At Badung, Indonesia

Company Description: Welcome to The Stones - Legian Bali, Autograph Collection, a 5-star resort in Bali, Indonesia located steps from Kuta Beach. Job Description: Front Office Traine

Front Office Manager Jobs
By Grand Hyatt At Jakarta, Indonesia

Organization- Grand Hyatt Jakarta Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, ...

Front Office Manager (Villa Puncak)
By Plataran Indonesia At Bogor, Indonesia

Company Description: Located in the misty highlands of Puncak, West Java, Villa Puncak by Plataran offers a secluded yet convenient escape from the busy metropolis of Jakarta to relax and recharge. ...

Front Office Manager (Plataran Puncak)
By Plataran Indonesia At Bogor, Indonesia

Company Description: Located in the misty highlands of Puncak, West Java, Villa Puncak by Plataran offers a secluded yet convenient escape from the busy metropolis of Jakarta to relax and recharge. ...

Front Office Manager (Rumah Kaca Plataran Rancamaya)
By Plataran Indonesia At Bogor, Indonesia

Company Description: Located in the misty highlands of Puncak, West Java, Villa Puncak by Plataran offers a secluded yet convenient escape from the busy metropolis of Jakarta to relax and recharge. ...

Front Office Manager Jobs
By Sheraton Hotels & Resorts At Bandar Lampung, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Assistant Front Office Manager
By Marriott At Bali, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Supporting Management of Front Desk Team
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Internship - Front Office
By Mercure Jakarta Sabang At Jakarta, Indonesia

Company Description: Mercure Jakarta Sabang is a 4-star International Hotel, strategically located in the heart of Jakarta, near Thamrin street where corporate, banking, government offices and Sabang ...

Front Office Manager Jobs
By Luminor Hotel Bandung - Metro Indah At Bandung, Indonesia

Company Description: Luminor Hotel Bandung - Metro Indah Job Description: Front Office Manager

Front Office Receptionist Jobs
By WEE CORP INDONESIA At Depok, Indonesia
Menyambut tamu dengan senyuman dan keramahan.
Mengelola panggilan telepon masuk dengan baik dan mengalihkannya ke klien yang bersangkutan.
Mengatur janji dan pertemuan dengan efisien menggunakan sistem manajemen janji.
Memberikan informasi yang akurat kepada pengunjung terkait produk, layanan, atau arahan di dalam Studio.
Mengelola dan menjaga kebersihan area resepsionis serta menjaga ketersediaan materi promosi atau informasi yang diperlukan.
Mendukung tugas administratif seperti pengarsipan, pengelolaan surat-menyurat
Front Office Manager Jobs
By ABHATI GROUP At Purwakarta, Indonesia
Perform other duties as requested by management.
Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
Experienced working in the same position for min. 2 years.
Experience With VHP System & OTA.
Supporting, training, and supervising front office staff.
Handling customer complaints and special requests.
Front Office Manager Jobs
By Four Points by Sheraton At Kuta, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Branch Office Leader Jobs
By Loan Market ID At Jakarta Raya, Indonesia
With experience in the banking industry, you might be the right person to join our team!
Melakukan rekrutmen team / Loan Adviser
Berkoordinasi dengan team dan supervisi kegiatan penjualan
Memastikan operasional kantor berjalan dengan baik
Menguasai kredit (konsumer maupun SME)
Memiliki pengalaman perbankan sebagai team leader minimal 2 tahun

Are you an experienced leader looking for a new challenge? We are looking for an enthusiastic Front Office Leader to join our team and help us provide exceptional customer service. As a Front Office Leader, you will be responsible for managing the front office staff, ensuring that all customer inquiries are handled promptly and professionally, and providing a welcoming atmosphere for our guests. If you have a passion for customer service and a drive to succeed, this is the perfect opportunity for you!

A Front Office Leader is responsible for managing the front office staff, ensuring that all customer service and administrative functions are performed in an efficient and professional manner. They are also responsible for providing leadership and guidance to the front office staff, and for maintaining a positive and productive work environment. The Front Office Leader must possess excellent customer service skills, as well as strong organizational and communication skills. To become a Front Office Leader, you will need to have a minimum of a high school diploma or equivalent. You may also need to have some experience in customer service or administrative roles. Additionally, you should have strong leadership and organizational skills, as well as the ability to work well with a variety of people.

Front Office Leader skills required for your resume and career include:

• Excellent customer service skills
• Strong organizational and communication skills
• Ability to work well with a variety of people
• Leadership and management skills
• Knowledge of office procedures and protocols
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software

Front Office Leader knowledge for your resume and career include:

• Knowledge of office procedures and protocols
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service standards
• Knowledge of customer service trends
• Knowledge of customer service regulations
• Knowledge of customer service policies

Front Office Leader responsibilities for your resume and career include:

• Managing the front office staff
• Ensuring that all customer service and administrative functions are performed in an efficient and professional manner
• Providing leadership and guidance to the front office staff
• Maintaining a positive and productive work environment
• Responding to customer inquiries and complaints
• Ensuring customer satisfaction
• Monitoring customer service performance
• Developing customer service policies and procedures
• Training and supervising front office staff

Front Office Leader experience for your resume and career include:

• Previous experience in customer service or administrative roles
• Previous experience in a leadership role
• Previous experience in a customer service environment
• Previous experience in a supervisory role
• Previous experience in a customer service software environment

Front Office Leader qualifications for your resume and career include:

• High school diploma or equivalent
• Bachelor’s degree in business, management, or related field (preferred)
• Professional certifications in customer service or related field (preferred)

Front Office Leader educations for your resume and career include:

• High school diploma or equivalent
• Bachelor’s degree in business, management, or related field (preferred)
• Professional certifications in customer service or related field (preferred)

Tools that help Front Office Leaders work better include:

• Customer service software
• Customer relationship management (CRM) software
• Project management software
• Time tracking software
• Scheduling software
• Reporting software

Good tips to help Front Office Leaders do more effectively include:

• Developing and implementing customer service policies and procedures
• Setting clear expectations for customer service staff
• Monitoring customer service performance and providing feedback
• Training and coaching customer service staff
• Encouraging customer service staff to take initiative
• Staying up to date on customer service trends and best practices

Common Front Office Leader interview questions include:

• What experience do you have in customer service or administrative roles?
• What customer service skills do you possess?
• How would you handle a difficult customer?
• What strategies do you use to motivate customer service staff?
• How do you ensure customer satisfaction?
• What customer service software are you familiar with?