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By Le Méridien Hotels & Resorts
At Jimbaran, Indonesia
Are you looking for an exciting opportunity to work in a fast-paced and dynamic environment? We are looking for a Front Office Clerk to join our team! As a Front Office Clerk, you will be responsible for providing excellent customer service, managing customer inquiries, and providing administrative support. If you have excellent communication and organizational skills, we want to hear from you!
Overview:
Front Office Clerks are responsible for providing customer service and administrative support to guests and visitors at hotels, resorts, and other hospitality establishments. They greet guests, answer inquiries, and provide information about the hotel and its services. They also handle check-ins and check-outs, process payments, and provide assistance with room reservations.Detailed Job Description:
Front Office Clerks are responsible for providing excellent customer service to guests and visitors. They greet guests upon arrival, answer inquiries, and provide information about the hotel and its services. They also handle check-ins and check-outs, process payments, and provide assistance with room reservations. They may also assist with other administrative tasks, such as filing and data entry. Front Office Clerks must be knowledgeable about the hotel’s services and amenities, as well as local attractions and events.What is Front Office Clerk Job Skills Required?
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Proficiency in computer software, such as Microsoft Office
What is Front Office Clerk Job Qualifications?
• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Proficiency in computer software, such as Microsoft Office
What is Front Office Clerk Job Knowledge?
Front Office Clerks must have a thorough knowledge of the hotel’s services and amenities, as well as local attractions and events. They must also be familiar with computer software, such as Microsoft Office.What is Front Office Clerk Job Experience?
Previous experience in a customer service role is preferred.What is Front Office Clerk Job Responsibilities?
• Greet guests upon arrival and provide information about the hotel and its services
• Handle check-ins and check-outs, process payments, and provide assistance with room reservations
• Answer inquiries and provide information about the hotel and its services
• Assist with other administrative tasks, such as filing and data entry
• Maintain knowledge of hotel services and amenities, as well as local attractions and events
• Ensure customer satisfaction by providing excellent customer service
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