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Customer Support Manager Jobs

Customer Technical Support Manager (Bali)
By Robert Walters At Bali, Indonesia
Excellent knowledge of all customer support areas, time management, decision-making, presentation, relationship, and organisational skills
More than two years of experience or at a higher level with BA/BS degree and five or more years of experience
Excellent presentation skills and requires the ability and willingness to travel up to 10%
About The Customer Technical Support Manager (Bali) Role
Bachelor’s degree in Computer Science or a related field
Ability to thrive in a fast-paced, time-compressed, and dynamic environment
Customer & Seller Support Manager
By Renos At Area DKI Jakarta, Indonesia
Strong leadership and managerial skills, with the ability to motivate and inspire a team.
Strong organizational skills and the ability to prioritize and manage multiple tasks in a fast-paced environment.
Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience).
Proven experience in managing seller support or customer service teams, preferably in the e-commerce or marketplace industry.
Excellent problem-solving and decision-making abilities, with a focus on providing effective solutions to seller issues.
Excellent communication and interpersonal skills, with the ability to establish a connection with sellers and build strong relationships.
Aftermarket Support Manager Jobs
By Weir Minerals At Kota Tangerang, Indonesia
Master/MBA qualification and prior experience with mechanical engineering and knowledge of Weir products would be highly advantageous.
Bachelor’s degree in engineering stream as minimum,10 years hands on experience in mining industry or similar.
Be part of a global organization dedicated to building a better future:
Feel empowered to be yourself and belong
Customer Escalation Spv - Manager
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Ensure all interaction services normal and on target service level
Monitor and provide response for any escalation
Perform team monitoring and coaching to improve team performance
Coordinate with training team and Quality assurance for quality improvement
Customer Interaction - Manager
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Ensure all interaction services normal and on target service level for inbound call, live chat, click to call
Monitor and provide initial response for query from email and social media
Perform team monitoring and coaching to improve team performance
Coordinate with training team and Quality assurance for quality improvement
Career Community Manager (Customer Support)
By Refocus At Indonesia
3+ years of experience working as community/customer success/customer support manager;
Experience in the career center would be an advantage;
Experience in building communication with our partners;
Official employment with government-mandated benefits;
Opportunities for career growth (to Community Team Lead/Project Manager);
Free access to all Refocus educational programs.
Farm Support Manager Jobs
By Eratani At Jakarta Raya, Indonesia

- Responsible for all activities in farmer validation process - Managing large team to develop, execute, and complete assignments - Bachelor/Master degree, majoring in agriculture is a plus - Minimum ...

Customer Service Support Manager
By PT Sentra Vidya Utama (SEVIMA) At Surabaya, Indonesia
Excellent knowledge of management methods and techniques
3+ years of proven experience as the Customer Support Manager
Prior experience in a managerial or supervisory role
Understand the product knowledge and IT Landscape.
Working knowledge of customer service software, databases, and tools
Strong client-facing and communication skills

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for a Customer Support Manager to join our team and help us provide the best customer experience possible. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and a drive to make a positive impact, this is the job for you!

Customer Support Manager Job Skills:

• Excellent customer service skills
• Ability to handle customer complaints and inquiries
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Ability to analyze customer feedback and develop solutions
• Ability to stay organized and meet deadlines

What is Customer Support Manager Job Qualifications?

• Bachelor’s degree in a related field
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Ability to use customer service software, databases, and tools
• Excellent problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

What is Customer Support Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service standards and regulations

What is Customer Support Manager Job Experience?

• Previous experience in customer service