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Customer Support Manager Jobs in Kota Bekasi, West Java

Customer & Seller Support Manager
By Renos At Area DKI Jakarta, Indonesia
Strong leadership and managerial skills, with the ability to motivate and inspire a team.
Strong organizational skills and the ability to prioritize and manage multiple tasks in a fast-paced environment.
Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience).
Proven experience in managing seller support or customer service teams, preferably in the e-commerce or marketplace industry.
Excellent problem-solving and decision-making abilities, with a focus on providing effective solutions to seller issues.
Excellent communication and interpersonal skills, with the ability to establish a connection with sellers and build strong relationships.
Career Community Manager (Customer Support)
By Refocus At Indonesia
3+ years of experience working as community/customer success/customer support manager;
Experience in the career center would be an advantage;
Experience in building communication with our partners;
Official employment with government-mandated benefits;
Opportunities for career growth (to Community Team Lead/Project Manager);
Free access to all Refocus educational programs.

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for a Customer Support Manager to join our team and help us provide the best customer experience possible. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and a drive to make a positive impact, this is the job for you!

Customer Support Manager Job Skills:

• Excellent customer service skills
• Ability to handle customer complaints and inquiries
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Ability to analyze customer feedback and develop solutions
• Ability to stay organized and meet deadlines

What is Customer Support Manager Job Qualifications?

• Bachelor’s degree in a related field
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Ability to use customer service software, databases, and tools
• Excellent problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

What is Customer Support Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service standards and regulations

What is Customer Support Manager Job Experience?

• Previous experience in customer service