Customer Support Administrator Jobs
Customer Service Administrator Jobs
By Upgraded.id
At Surabaya, Indonesia
Customer Service Administrator Jobs
By DPO&Co. - DPO Consulting and Investing, LLC
At Indonesia
It Support Administrator Jobs
By PT. Citra Multi Services
At Jakarta Raya, Indonesia
Customer Service Administrator Jobs
By Triniti Beauty
At Kota Tangerang, Indonesia
Customer Service Administrator Jobs
By PT. Astra Welab Digital Arta
At Jakarta, Indonesia
Customer Support Administrator Jobs
By A for Effort
At Jakarta Raya, Indonesia
Are you looking for a customer support role that offers a great work-life balance and the opportunity to make a real difference? We are looking for a Customer Support Administrator to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!
Overview Customer Support Administrator is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues. They must be knowledgeable in the products and services offered by the company and be able to provide accurate information to customers. Detailed Job Description The Customer Support Administrator is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues. They must be knowledgeable in the products and services offered by the company and be able to provide accurate information to customers. They must be able to troubleshoot technical issues and provide solutions to customers. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to maintain customer records and provide feedback to management. Job Skills Required• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Knowledge of the products and services offered by the company
• Ability to provide accurate information to customers
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to maintain customer records
• Ability to provide feedback to management
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Ability to type quickly and accurately
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of the products and services offered by the company
Job Experience
• Previous customer service experience
• Experience troubleshooting technical issues
• Experience providing accurate information to customers
• Experience handling customer inquiries in a professional and courteous manner
• Experience maintaining customer records
• Experience providing feedback to management
Job Responsibilities
• Provide customer service and technical support to customers
• Troubleshoot technical issues and provide solutions to customers
• Handle customer inquiries in a professional and courteous manner
• Maintain customer records
• Provide feedback to management
• Ensure customer satisfaction
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