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Customer Service Administrator Jobs

Customer Service Administrator Jobs
By Upgraded.id At Surabaya, Indonesia
Mengidentifikasi dan menilai kebutuhan pelanggan untuk menciptakancustomer satisfaction
Membangun hubungan yang berkelanjutan dan kepercayaan dengan pelanggan melalui komunikasi yang terbuka dan interaktif
Menanggapi pertanyaan pelanggan dengan cepat
Berkomunikasi dengan pelanggan melalui berbagaichannel
Memahami produk atau layanan dengan baik sehingga dapat menjawab pertanyaan pelanggan dengan tepat
Membantu pelanggan yang ingin melakukan pemesanan, pengembalian dana, atau penukaran
Customer Service Administrator Jobs
By DPO&Co. - DPO Consulting and Investing, LLC At Indonesia
Conduct extensive data entry and manage inventory / listing data to ensure accuracy on both ERP and eCommerce systems
Candidate must possess at least a bachelor's degree in any major (finance or accounting would be a plus)
Conform to our values: honest with integrity, humble, respectful, fair, committed, and has exceptional analytical skills
Excellent organizational, communication, and interpersonal skills; able to communicate confidently and professionally with C-Suite leaders, board members, and PE Owners
Moderate Microsoft Excel skills to help other team members solve the problem
Respond to customer inquiries and work with customers to solve their problems either via phone or eCommerce messaging platform
Customer Service Administrator Jobs
By Triniti Beauty At Kota Tangerang, Indonesia
- Mempunyai basic skin care knowledge
- Sabar, sopan dan niat bekerja
- Memiliki rasa ingin tahu dan inisiatif yang tinggi
- Dapat menjawab dengan bahasa yang positif
- Memiliki pengalaman sebagai CS skincare/beauty diutamakan
- Memiliki pengalaman menggunakan Jubelio diutamakan
Customer Service Administrator Jobs
By PT. Astra Welab Digital Arta At Jakarta, Indonesia
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Bachelor's degree from Communication, Management, PR, or similar field.
Strong analytical and planning skills
Good communication and presentation skills
Identify and assess customer needs to achieve, maintain, and increase customer loyalty and satisfaction
Build sustainable relationships of trust through open and interactive communication with the customer.
Customer Support Administrator Jobs
By A for Effort At Jakarta Raya, Indonesia
Candidate must be fluent in English
This is a full-time role, located at our offices in South Jakarta.
Candidate should be willing to work overtime and attend to inquiries outside of regular business hours.
this role is only open to candidates who are fluent in English
Administrator/ Analyst, Know Your Customer (Kyc) Department
By MUFG At Jakarta Raya, Indonesia
Develop and maintain strong stakeholder management with key stakeholders both within and external MUFG.
Implement laws, regulations and rules related to KYC reviewed by Financial Crime and Compliance Department.
Support in managing risk profile for the department.
Develop recommendations for continuos improvement and support any departmental project or initiatives implementation, including and not limited to ATFF project.
Support a culture of continuous improvement by creating efficiencies, budget discipline, technology initiatives and reducing complexities of internal processes.
Work in partnership with related departments in preparing socialization and/or training for employees concerning KYC BAU or projects.
Administrator, Know Your Customer (Kyc) Department
By MUFG At Jakarta Raya, Indonesia

Do you want your voice heard and your actions to count?

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Service Administrator to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing accurate information in a timely manner. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

Customer Service Administrators are responsible for providing customer service and support to customers. They are the first point of contact for customers and are responsible for responding to customer inquiries, resolving customer issues, and providing customer service.

Detailed Job Description:

Customer Service Administrators are responsible for providing customer service and support to customers. They are the first point of contact for customers and are responsible for responding to customer inquiries, resolving customer issues, and providing customer service. They must be able to communicate effectively with customers, understand customer needs, and provide solutions. They must also be able to handle customer complaints and provide customer feedback.

What is Customer Service Administrator Job Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to troubleshoot customer issues
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Service Administrator Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Service Administrator Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices

What is Customer Service Administrator Job Experience?

• Previous customer service experience
• Experience with customer service software
• Experience with customer service policies and procedures

What is Customer Service Administrator Job Responsibilities?

• Respond to customer inquiries and provide customer service
• Resolve customer issues and provide solutions
• Handle customer complaints and provide customer feedback
• Maintain customer records and update customer information
• Monitor customer service performance and identify areas for improvement
• Follow up with customers to ensure satisfaction