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Customer Insights Analyst Jobs

Customer Support Analyst Jobs
By Mari Works Solution At Jakarta Raya, Indonesia
Has a deep understanding of products or services offered by a company
Has related experience is a plus
Possess advanced Ms. Excel skills or formulas (sum, vlookup, pivot table, filter, countif, sumif)
Excellent communication, sales, and customer service skills
Handling end-to-end by helping client's inquiries based on the severity (client request, administration, and client complaint)
Coordinated with IT and Business teams regarding the issue
Customer Insights And Research Manager
By Absa Group At Prime, Indonesia
Drive the execution of data led campaigns and management of the same.
Champion the transformation of customer experience across all segments through research, innovation and process re-engineering.
Responsible for conducting customer needs and behavioural research
Responsible for conducting market research and relevant market test experiments to gather insights that influence product, segment and proposition development.
Bring your possibility to life! Define your career with us
Growth Intern - Customer Insights And Marketing
By Ula At Jakarta, Indonesia
Strong analytical skills with the ability to gather and interpret data effectively.
Excellent written and verbal communication skills.
Basic knowledge of graphic design principles and software (e.g., Adobe Creative Suite) is a plus.
Familiarity with social media platforms and their marketing capabilities
Conduct research and gather customer insights for Digital Goods business
Collaborate with the marketing team: Work closely with the marketing team to develop and refine marketing strategies and campaigns
Insights Analyst Jobs
By Isentia At Jakarta Raya, Indonesia
Good project and time management skill
Manage projects effectively in order to meet client deadlines and to allow for collaboration/review
1-2 years working experience in Data Analytics, Research and writing.
Data interpretation skill, analytical thinking and excellent corporate writing style
Fluent in English, both written and verbal, with excellent grammatical skill
Analyze data accurately using best practice methods
Campaign Operation Insights (Rgx)
By Gojek At Jakarta, Indonesia
Experienced 1-2 years in Campaign Analyst, Campaign Insights, or Seller Management Analyst
Create a presentation deck for higher management for reporting or analysis purposes
Good communication skills and a growth mindset
Analyze Tokopedia data and provide data-driven recommendations and insights for Regional Growth Expansion Team
Monitor data Campaign & Exposure performance and provide data-driven recommendations for the operations team to support sellers' growth
Actively contribute to improving current reporting standardization
Insights & Analytics Associate Jobs
By GoTo Logistics At Jakarta Timur, Indonesia
Strong project management skills, and have the ability to break down big picture ideas into smaller actionable items.
Outstanding analytical skills and comfortable with analyzing complex, large scale data sets.
Excellent organizational abilities and prioritization of initiatives.
Fresh graduates with experience in Google Sheets, SQL, and data visualization tools are welcome to apply.
Propose strategic interventions by providing consultation and advisory regarding Sellers to senior business leaders using different kinds of data sources
Have background and interest in Logistics, Fulfillment Operations, and Business Development Solutions.
Contract: Analyst, Customer 360 Insights
By Upwork At Indonesia
Experience with data management, documenting process and data flows, and ensuring data quality
Expertise in advanced SQL, ETL/data pipelines management, statistical analysis and visualization/data exploration tools such as Python, Looker, Snowflake etc.
Experience in data analysis with expertise in analytical tools and techniques and communicating insights & recommendations
Experience writing SQL in a professional setting
Experience with building self serve reports and visualizations to represent data intuitively in Looker or similar data visualization tools
Prior experience in Analytics ,Business Intelligence, Data Science or similar role would be highly valued
Market Insights Data Processing Analyst
By Sinergi Performa Cipta At Jakarta Raya, Indonesia
Experience in Marketing/Data Analyst at least 1 year
Have great Microsoft Office skills, esp. Excel (data crunching) is a must
Monitor project progress and handle any issues that arise
Contribute to creation powder milk market update on monthly basis (on CNS, PND & CB)
Min. S1 from a reputable university
Good communication (good English is preferred)
Market Insights Data Analyst
By Sinergi Performa Cipta At Jakarta, Indonesia
3.Have great Microsoft Office skills, esp. Excel (data crunching) is a must
Job Title: Market Insights Data Analyst - Jakarta
3.Monitor project progress and handle any issues that arise.
4.Contribute to creation powder milk market update on monthly basis (on CNS, PND & CB).
1.Min. S1 from a reputable university
2.Good communication (good English is preferred)
Product And Customer Analyst
By Persuasion Technologies Sdn Bhd At Jakarta Raya, Indonesia
Data Management And Dashboarding Platform experience an advantage
Experience consulting to Heads of marketing, loyalty senior management in advertising solutions or services is an advantage
Client, project management and product localization.
Digital marketing or google analytics experience
Liaise with customers on business requirements and technical specs
Ability to follow up leads and adapt requirements
Consumer Insights Supervisor Jobs
By Gently At Kota Tangerang, Indonesia
Have a proven experience in conducting market research or consumer research
Provide insights to product development team including identifying unmet consumer needs and developing recommendations for new products or improving existing ones.
Develop detailed consumer profiles/persona based on research and data analysis. This includes identifying consumer demographics, behavior patterns, motivations, and preferences.
Poses at least a bachelor degree in any major
Know how to design and executea research plan that can give impact to business decisions
Having Analytically minded and data driven oriented
Customer Insights Analyst (Bangkok Based, Relocation Provided)
By Agoda At Bandung, Indonesia
Excellent verbal and written communication skills in English
Excellent organizational skills, attention to detail and ability to work independently
Experience in digital marketing or e-commerce
Experience with A/B testing and other testing metrics
Strong presentation and negotiation skills
Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders
Senior Customer Insights Analyst (Bangkok Based, Relocation Provided)
By Agoda At Area DKI Jakarta, Indonesia
Excellent verbal and written communication skills in English
Excellent organizational skills, attention to detail and ability to work independently
Experience in digital marketing or e-commerce
Experience with A/B testing and other testing metrics
Strong presentation and negotiation skills
Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders
Insights Manager Jobs
By Fischer & Partners Co., Ltd. At Jakarta Raya, Indonesia
Excellent project management and communication skills.
Strong attention to detail with good time management skills.
Min. 10 years of experience working in a multinational Market Research Agency.
Experience in working closely with local and multinational clients across industries in Indonesia.
Bachelor's Degree in Statistics or relevant field.
Currently we're helping our Market Research client to find qualified candidates for:
Customer Support Analyst Jobs
By SEON Fraud Fighters At Area DKI Jakarta, Indonesia
Providing an exceptional level of service, building relationships and championing customer experience at every opportunity.
Documenting issues, updating ITSM software, maintaining knowledge base.
Exceptional communication and interpersonal skills, with a high level of verbal and written language skills
Experience of supporting cloud, web browser-based software, with an understanding of APIs
Experience of using Slack, Skype, Gmail and helpdesk / service desk ticketing systems
Based in Jakarta - Hybrid remote work model
Senior Customer Insights Analyst (Bangkok Based, Relocation Provided)
By Agoda At Bali, Indonesia
Excellent verbal and written communication skills in English
Excellent organizational skills, attention to detail and ability to work independently
Experience in digital marketing or e-commerce
Experience with A/B testing and other testing metrics
Strong presentation and negotiation skills
Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders

Are you an analytical thinker with a passion for understanding customer behavior? We are looking for a Customer Insights Analyst to join our team and help us uncover valuable insights about our customers. You will be responsible for analyzing customer data, developing reports, and providing actionable insights to help drive business decisions. If you are looking for an exciting opportunity to make an impact, this is the job for you!

Overview:

A Customer Insights Analyst is responsible for gathering and analyzing customer data to identify trends and insights that can be used to improve customer experience and increase customer loyalty. They use a variety of analytical techniques to uncover customer needs, preferences, and behaviors, and then develop strategies to address them.

Detailed Job Description:

A Customer Insights Analyst is responsible for collecting and analyzing customer data to identify trends and insights that can be used to improve customer experience and increase customer loyalty. They use a variety of analytical techniques to uncover customer needs, preferences, and behaviors, and then develop strategies to address them. They also develop customer segmentation models and customer journey maps to better understand customer behavior and preferences. They work closely with other departments to ensure customer insights are incorporated into product and marketing strategies.

What is Customer Insights Analyst Job Skills Required?

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in data analysis tools such as Excel, SQL, and Tableau
• Ability to interpret and present data in a meaningful way
• Knowledge of customer segmentation and journey mapping
• Ability to work independently and in a team environment

What is Customer Insights Analyst Job Qualifications?

• Bachelor’s degree in Business, Statistics, Mathematics, or a related field
• 3+ years of experience in customer insights or related field
• Knowledge of customer segmentation and journey mapping
• Proficiency in data analysis tools such as Excel, SQL, and Tableau

What is Customer Insights Analyst Job Knowledge?

• Knowledge of customer segmentation and journey mapping
• Understanding of customer behavior and preferences
• Knowledge of data analysis techniques and tools
• Understanding of customer experience and loyalty

What is Customer Insights Analyst Job Experience?

• 3+ years of experience in customer insights or related field
• Experience in data analysis and interpretation
• Experience in developing customer segmentation models and customer journey maps

What is Customer Insights Analyst Job Responsibilities?

• Collect and analyze customer data to identify trends and insights
• Develop customer segmentation models and customer journey maps
• Develop strategies to address customer needs, preferences, and behaviors
• Work closely with other departments to ensure customer insights are incorporated into product and marketing strategies
• Monitor customer feedback and provide insights to improve customer experience