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Collections Supervisor Jobs in Kota Bekasi, West Java

Collections Specialist Jobs
By PT SANY Indonesia Machinery At Area DKI Jakarta, Indonesia
Has previous experience working as a Collection Specialist in banking or leasing companies.
Preferable if you have prior experience in handling heavy equipment products and interacting with customers.
Possesses skills in negotiation and problem-solving.
Understanding the behavior and habits of customers in the heavy equipment industry.
Familiarity with Microsoft Office and databases is required.
Fluent in English listening, speaking, reading, and writing (ability to communicate in Mandarin will be preferred).
Collections Manager Jobs
By Noble Consulting Indonesia At Area DKI Jakarta, Indonesia
More than 5 years experience as Collection in consumer loans
More than 3 years experience to lead a team
Strong communication and negotiation skill
Have SPPI certification will be a plus point
Have SIM & Can drive car & motorcycle
Lead desk collection and field collection members as division head
Collections Specialist Jobs
By PT. Debito Korporindo Utama At Yogyakarta, Indonesia
Pendidikan terakhir minimal SMA/SMK .
Mampu bekerja dengan team atau individu
Bersedia bekerja shifting dan dibawah tekanan
Sudah melakukan vaksinasi Dosis 2
Collect payments from the customers via communication tools (phone call, WhatsApp)
Keep tracking of assigned account to identify outstanding debt
Collections Specialist (Bangkok Based)
By Agoda At Area DKI Jakarta, Indonesia
Perform other related duties as assigned by management
Minimum 3+ years of overall work experience. Industry experience with finance and debt collections would be preferred
Good knowledge of Microsoft Office Suite especially Excel skills. Knowledge of SQL / VBA would be an added advantage
Engage with different B2B counterparties across different geographies through their preferred channel. i.e. phone calls, emails etc.
Ensure achievement of monthly targets basis tactful discussions, finding new contact points through google search, local team’s help etc.
Communicate and actively follow-up with cross-functional teams regarding customer accounts and resolution of customer invoice disputes
Collections Manager Jobs
By PT. Debito Korporindo Utama At Yogyakarta, Indonesia
Qualification: Bachelor’s degree, preferably in business management
Experience: Minimum 2 years in related area
Experience in Collection Company Will be plus
Fluent in English both writing and verbal
Mandarin speaking ability will be an advantages
Collections Supervisor Jobs
By PT. Maskapai Reasuransi Indonesia, Tbk. At Area DKI Jakarta, Indonesia
Minimum 3-4 years of experiences in Technical Accounting at Insurance/Reinsurance Industry.
Checking and procesing ARAP Reinsurance and Retro Settlement
Reconciliation of internal & external PDD
Closing process (JSK, Aging Report, SOA, Identify PDD Life Details for BI)
Prepare data for internal and external audit
Bachelor degree from Accounting major with minimum GPA of 3.00
Collections Operation Analyst (Bangkok Based, Relocation Provided)
By Agoda At Area DKI Jakarta, Indonesia
Microsoft Excel & SQL knowledge is a plus
Work closely with Treasury team for support requests related to Banking transactions
Work on reconciling Account Statements for partners that flag related issues
Support other operations tasks within the team related to Collection activities
Contribute with effective ideas to automate manual processes and work with key stakeholders on implementing identified solutions
Work with other internal departments like Payment Operations, Accounts Payable for reconciliation and other allied activities
Senior Collections Specialist Jobs
By Bank Sahabat Sampoerna At Area DKI Jakarta, Indonesia
Strong knowledge of financial analysis, risk management, and procedures/policies in the banking industry
Able to manage adversely classified assets to be solved by execution/ transferring / selling/auction of collateral
Having min 10 years of experience in credit & collection in the Banking Industry
Having min 5 years as a credit collection manager/leader in Banking Industry
Competent with high integrity and professional managerial level
Experience working in a fast-paced and target oriented

Are you looking for a challenging and rewarding role in Collections? We are looking for a Collections Supervisor to join our team and lead our collections efforts. You will be responsible for managing a team of collectors, ensuring timely payments and resolving customer disputes. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Overview:

A Collections Supervisor is responsible for managing a team of collectors and ensuring that all collections activities are conducted in accordance with company policies and procedures. They are responsible for developing and implementing strategies to maximize collections, minimizing losses, and ensuring customer satisfaction. They must also ensure that all collections activities are conducted in a timely and professional manner.

How To Become an Collections Supervisor:

To become a Collections Supervisor, you will need to have a high school diploma or equivalent and at least three years of experience in collections or a related field. You may also need to have a valid driver’s license and be able to pass a background check. Additionally, you may need to obtain a certification in collections or a related field.

Collections Supervisor Skills:

• Excellent communication skills
• Ability to manage a team
• Knowledge of collections laws and regulations
• Ability to negotiate and resolve disputes
• Strong problem-solving skills
• Knowledge of customer service principles
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Excellent organizational skills

What is Collections Supervisor Knowledge?

• Knowledge of collections laws and regulations
• Knowledge of customer service principles
• Knowledge of accounting principles
• Knowledge of financial analysis
• Knowledge of credit and collections processes
• Knowledge of debt collection strategies
• Knowledge of data entry and database management
• Knowledge of computer software and systems

What is Collections Supervisor Responsibilities?

• Manage a team of collectors
• Develop and implement strategies to maximize collections
• Negotiate and resolve disputes
• Monitor and review collection activities
• Ensure compliance with company policies and procedures
• Ensure customer satisfaction
• Prepare reports and analyze data
• Maintain accurate records
• Provide training and guidance to team members

What is Collections Supervisor Experience?

• At least three years of experience in collections or a related field
• Experience in customer service
• Experience in financial analysis
• Experience in debt collection
• Experience in data entry and database management
• Experience in computer software and systems

What is Collections Supervisor Qualifications?

• High school diploma or equivalent
• Valid driver’s license
• Ability to pass a background check
• Certification in collections or a related field (preferred)

Collections Supervisor Education:

• Bachelor’s degree in business, finance, accounting, or a related field (preferred)
• Certification in collections or a related field (preferred)

Tools to Help Collections Supervisor Work Better:

• Collections software: This software helps to automate the collections process and streamline the workflow.
• Debt collection software: This software helps to manage and track debt collection activities.
• Customer relationship management (CRM) software: This software helps to manage customer relationships and track customer interactions.
• Data analysis software: This software helps to analyze data and generate reports.
• Accounting software: This software helps to manage financial accounts and track payments.

Good Tips to Help Collections Supervisor Do More Effectively:

• Develop and implement strategies to maximize collections.
• Negotiate and resolve disputes in a timely and professional manner.
• Monitor and review collection activities to ensure compliance with company policies and procedures.
• Ensure customer satisfaction by providing timely and accurate information.
• Prepare reports and analyze data to identify trends and areas of improvement.
• Maintain accurate records and provide training and guidance to team members.

Common Collections Supervisor Interview Questions:

• What experience do you have in collections or a related field?
• How would you handle a difficult customer dispute?
• What strategies have you implemented to maximize collections?
• How do you ensure compliance with company policies and procedures?
• What techniques do you use to motivate your team?
• How do you stay up to date with collections laws and regulations?