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Client Services Officer Jobs

Consultant, Advisors Client Services, Strategy & Transformation
By Mastercard At Area DKI Jakarta, Indonesia
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Client Relation Officer Jobs
By Batik Wolter At Area DKI Jakarta, Indonesia
Exploring and developing your skills while getting paid.
Bisa nyambung sama clients, interaksi yang seru dan menyenangkan, bikin clients betah dan nyaman. Pandai basa-basi, cari topik pembicaraan, supel.
Bisa cari tahu kebutuhan clients dan berikan advise / solusi terbaik untuk clients; berperan sebagai konsultan bukan sekedar sales toko.
Bisa bangun dan jaga relasi yang genuine / sincere dengan clients; sampai bisa dianggap teman oleh clients.
Mengupayakan target penjualan bulanan tercapai.
Organized dalam mengerjakan hal-hal administratif yang berkaitan dengan follow up clients, detail order dari clients, dan pelayanan after-sales.
Intern / Graduate Trainee, Public Relations & Client Services - Indonesia
By PRecious Communications At Area DKI Jakarta, Indonesia
Day-to-day management of account, including WIP meetings, according to agreed programme and scope of work
Brief and manage third parties e.g. designers, photographers, event companies and vendors
Manage media monitoring and compile media clippings
Possess good writing and business communication skills
Fully familiarise oneself with clients’ business and related industry, client contacts, and clients’ internal communication processes
Assist in media training of clients
E-Services Officer Jobs
By Maybank At Taguig, Philippines
Acknowledges and answers the emails coming in the Customer Care email and social media channel within the agreed SLA.
Acknowledges and answers the emails coming in the M2E Helpdesk within the agreed SLA.
With at least two (2) years work experience in the same capacity and in related fields
Excellent knowledge of Facebook and other social media best practices
Collates and prepares data received through these channels for the consumption of relevant stakeholders.
Graduate of any business course
Client Relationship Officer Jobs
By VENTENY INDONESIA At Jakarta Raya, Indonesia
Strong analytical and planning skills
Good communication and presentation skills
Great interpersonal and relationship-building skills
Exceptional interpersonal skills and a client-centered approach
You will experience the start-up environment in a high-growth environment
We offer a supportive and encouraging environment that puts an emphasis on teamwork.
Client Relationship Officer Jobs
By PT VPlus Platinum 8 Indonesia At Jakarta, Indonesia
Excellent communication and negotiation skills.
Good analytical and problem-solving skills.
Highly motivated to learn and have the ability to learn new concepts quickly and apply them to assigned tasks and responsibilities.
Ability and willingness to learn about products and services specifications and benefits.
Initiate and manage marketing programs & strategies effectively.
Bachelor degree/Fresh graduated in any major, preferably in Business.
Client Support Admin - [Tax - Pas (People Advisory Services)]
By EY At Jakarta, Indonesia
Participate and assist in preparing for meetings with management teams
Maintain a learning program to develop personal skills on an ongoing basis
Excellent communication, presentation, and interpersonal skills in dealing with people at all professional levels will also be highly valued.
Experience in a similar role will be a distinct advantage.
Providing support, maintaining communication, and updating senior team members on progress
Assist in preparing reports and schedules that will be delivered to clients and other parties
Client Relationship Officer Jobs
By Friendchised At Penjaringan, Indonesia
* Having Experience in Sales/commercial Would Be a Plus
* Excellent Listening, Negotiation and Presentation Abilities
• Meet and Exceed Sales Targets
•Generate new business by meeting potential clients to understand needs and providing relevant solutions
• Coordinating Pre-Sales and Post-Sales Follow Up
• Provide Best Practices to Clients Before Deal Signed
Client Services Team Lead
By GRATYO® Group At Jakarta Raya, Indonesia
Memiliki pengalaman minimal 5 tahun sebagai Client Service & Relationship Manager atau pengalaman di bidang edukasi dan industri
Membangun dan memelihara hubungan dengan Client
Mengelola dan melatih para Client Service atau Customer Service
Merencanakan tujuan yang efektif bagi kepuasan pelanggan
Membuat dan merencanakan program Loyalty Client
Berinteraksi dengan Client, menjawab setiap pertanyaan Client, dan memberikan pelayanan yang sesuai
Client Compliance Officer Jobs
By Okusi Associates At Batam, Indonesia
At least 2 years of working experience in licensing and compliance
Bachelor’s Degree in any related fields
Fluent in English, both writing & speaking
Willing to travel for work
Cleaning Services Officer Jobs
By PT. Karya Indah Grup At Cisauk, Indonesia
PT. Karya Indah Grup (KinGrup)
Posisi : Cleaning Service Officer (CSO)
1. Wanita Muslim Usia Maks 30 thn
2. Pendidikan min SMA / SMK sederajat
3. Disiplin waktu, cekatan, rajin, teliti, jujur, kerja keras dan bertanggung jawab.
4. Diutamakan yang sudah berpengalaman bekerja sebagai Cleaning Service.
Officer - Know Your Client Analyst - Hybrid
By Citi At Jakarta, Indonesia
Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
Bachelor's degree/University degree or equivalent experience
Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
EEO is the Law Supplement
Managing Consultant, Advisors Client Services, Strategy & Transformation
By Mastercard At Area DKI Jakarta, Indonesia
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Eii | Manager, Client Services
By Eastspring Investments At Jakarta, Indonesia
Responsible for Client’s reporting and support services related to funds managed by Eastspring Indonesia, on Daily, Weekly, Monthly and Quarterly basis.
Provide support to Client Relationship Manager on activity tracking and timelines, according to the latest SLA.
Coordinate with internal team to prepare due diligence as required by potential Client/Partner.
Responsible for Client’s related projects
Ensure that Client's transaction into Eastspring Investments Indonesia Mutual Funds received and proceed by Operation Team.
Ensure good control and verify the subscription/redemption/switching batch form with each supporting documents.
Senior Manager, Client Services (Fmcg)
By NielsenIQ At Jakarta Raya, Indonesia
Min. 1 year in managerial level is a must
3-5 years of experience in related field (client servicing in research agency, marketing consultant)
Knowledge of research techniques and methodologies would be an advantage
Basic level knowledge of statistical applications and systems as well as Microsoft Office applications is a must
Excellent analytical skills and understanding of statistical modeling
Excellent communication skills and presentation skills
Client Services- Retail Jobs
By Cutting Edge Search At Area DKI Jakarta, Indonesia
Several years of sales and client management experience.
Maintains professional and technical knowledge by attending educational workshops;
Deep understanding of Customer Experience solutions across the entire customer journey
Deep understanding of the SEA enterprise market especially around Experience in Commerce and Digital Marketing
Demonstrated active listening skills, highly consultative and solutions-oriented
Ability to manage a P&L, very good with numbers
Client & Partnership Officer Jobs
By Muslimahdailycom At Jakarta, Indonesia

Company Description: Muslimahdaily.com. Portal informasi online yang mewartakan dunia Muslimah Indonesia. Menyajikan informasi, pengetahuan, dan gagasan yang dapat menginspirasi Muslimah Indonesia. ...

Client Acquisition Officer Jobs
By Starworks Global (PT Starworks Technologies Indonesia) At Badung, Indonesia
Must have a minimum of 1 year sales experience (financial services, banking or insurance industry is preferred).
Plan, develop, and implement product marketing activities
Prospect, plan and complete daily sales focused activities designed to achieve personal goals and targets.
Present our products to prospective clients actively looking for new
Respond to client's requests and product interest.
Complete sales activity levels required to achieve personal targets and goals.
Head Of Client Services
By Cutting Edge Search At Area DKI Jakarta, Indonesia

Our client is a global multinational information technology company that provides business consulting, information technology, and outsourcing services. Must Have Skills Overall sales and client ...

Senior Client Services Manager
By Cutting Edge Search At Area DKI Jakarta, Indonesia

Our client is a global multinational information technology company that provides business consulting, information technology, and outsourcing services. Must Have Skills Overall sales and client ...

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Client Services Officer to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing support to our clients. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

Overview:

Client Services Officers are responsible for providing customer service to clients and helping to ensure that their needs are met. They are responsible for responding to inquiries, resolving customer complaints, and providing information about products and services. They also provide administrative support to other departments and may be involved in sales and marketing activities.

How To Become an Client Services Officer:

To become a Client Services Officer, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or a related field. Additionally, you may need to have strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Client Services Officer Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries
• Knowledge of sales and marketing principles and practices
• Proficiency in computer applications
• Ability to multitask and prioritize tasks

What is Client Services Officer Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales and marketing principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant laws and regulations
• Knowledge of relevant industry trends

What is Client Services Officer Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide information about products and services
• Process customer orders and payments
• Maintain customer records and databases
• Assist with sales and marketing activities
• Provide administrative support to other departments
• Monitor customer satisfaction and provide feedback

What is Client Services Officer Experience?

• Previous experience in customer service or a related field
• Experience with sales and marketing activities
• Experience with customer service software and applications
• Experience with data entry and record keeping

What is Client Services Officer Qualifications?

• High school diploma or equivalent
• Relevant certifications or qualifications
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in computer applications

Client Services Officer Education:

• High school diploma or equivalent
• Relevant certifications or qualifications
• Relevant college courses or degree programs
What tools help Client Services Officer work better?
• Customer service software and applications
• Database management software
• Project management software
• Communication and collaboration tools
• Customer relationship management (CRM) software
Good tips to help Client Services Officer do more effectively?
• Listen carefully to customer inquiries and complaints
• Ask questions to better understand customer needs
• Provide accurate and timely information
• Follow up with customers to ensure their satisfaction
• Stay up to date on industry trends and changes
• Use customer service software and applications to streamline processes
Common Client Services Officer interview questions?
• What experience do you have in customer service?
• How do you handle customer complaints and inquiries?
• What do you think makes a successful customer service experience?
• How do you stay up to date on industry trends and changes?
• What do you think are the most important qualities of a Client Services Officer?