Vp-Head Of Postpaid & Retail Operation
By PT. Indosat Tbk At Semarang, Indonesia
Responsible Stock Management in Gerai Channel, Direct Sales Channel & Partner Store Channel.
Has Project Management background with strong creativity and openness for innovation
Responsible for store and subordinate performance (absence, sales, productivity, coaching and mentoring, product knowledge, promotion understanding, and other related indicators)
Responsible for monitoring service performance (e.g Attendance, CSAT, serving & waiting time, mystery shopper) and knowledge (product, new process, program)
Responsible for sharing knowledge in Gerai & SDP with service (Incld mini Gerai non Service)
Responsible for manage complaint & fraud