Branch Operations Control Jobs in Kota Bekasi, West Java

Supervise and support individual team members in their tasks and responsibilities.

Determine staff requirements and work alongside HR to help define job descriptions for each position..

Take necessary actions to address concerns and improve overall customer experience.

Preferably minimum 5 years experience in the similar role

Handle any other operational matters that may arise, ensuring smooth functioning of the branch.

Lead early morning meetings with teams to coordinate daily tasks and address previous day's issues.

Melakukan pengawasan terhadap Invoice yang sudah dikirim kepada pelanggan guna memastikan pembayarannya tepat waktu

Menyiapkan kelengkapan dokumen-dokumen penagihan guna menghindari timbulnya hambatan atas ketidaklengkapan atau kesalahan data dalam proses penagihannya

Membantu mengerjakan tugas-tugas lain yang berhubungan dengan penagihan invoice yang diberikan oleh Credit Control Operation

Memastikan ketertiban proses administrasi dan pembayaran pelanggan di bagian penagihan

Memastikan laporan Administrasi di bagian pembayaran bisa disajikan tepat waktu sesuai dengan jadwal yang telah ditetapkan

Memastikan File-File penagihan tersusun dalam keadaan rapi, sesuai dengan urutannya dan secara berkelanjutan tetap terjaga dengan baik

Monitor and challenge line management on the control environment

Proactively analyse key controls and incidents to self-identify weaknesses and ensure remediation

Own, identify and escalate control events (Controls: Incident Report, aged Breaks)

Facilitate and validate daily, weekly and month-end trades, breaks

Monitor implementation and coordinate audit issue resolution

Support risk based daily reviews and checks