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Automotive Service Advisor Jobs

Consulente Accettazione Virtuale/ Virtual Service Advisor, Roma
By Tesla At Roma, Indonesia
Raggiungere gli obiettivi di ricavo facendo leva sui programmi commerciali
Preparare gli appuntamenti, compresi, se del caso, gli ordini di lavoro obbligatori in sospeso
Gestire chiamate, e-mail e messaggi in entrata in base al livello di servizio e agli standard forniti
Stabilire le aspettative per le riparazioni in conformità con le linee guida e le specifiche di garanzia nuove e già utilizzate
Anticipare i problemi di mobilità dei/delle clienti ove appropriato, organizzando soluzioni di trasporto alternative ove possibile
Disponibilità a lavorare assumendo ulteriori responsabilità per soddisfare le esigenze aziendali
Service Advisor Jobs
By PT. Mitra Pinasthika Mustika Rent (MPM Rent) At Tangerang Selatan, Indonesia
Bertanggung jawab atas penyelesaian Ticket Customer yang masuk ke cabang sesuai dengan SLA
Menganalisa permintaan customer terkait perbaikan kendaraan
Membuat case dan job card pada sistem
Memonitor progress kendaraan yang sedang dilakukan perbaikan
Service Support Advisor Jobs
By Tesla At Roma, Indonesia
Deliver an exceptional customer experience by taking inbound phone calls, web inquiries, and online chats for Service and vehicle support customers.
Review and assess customer concerns for possible troubleshooting and remote diagnostics, partnering with other teams effectively
Provide an exceptional experience to our customers on a daily basis
Minimum 1 years of relevant work experience in a customer service environment
Strong attention to detail and exceptional written and verbal communication skills are required
Passion for delivering great customer experiences with an ability to identify customer needs and provide appropriate solutions
Service Operation Manager ( Assembly/ Automotive)
By Elitez Indonesia At Jakarta Raya, Indonesia
To develop people management to deliver the strong commitment of high quality service to company's IT customers.
Be responsible for all technical staff’s competence development from mapping, training to certification.
Plan and manage the service operational budget to ensure the efficiency of IT service.
Ensure the continuous improvement of customer satisfaction measured by regular surveys.
Continuously standardize and improve the service operation workflow so as to improve the quality and efficiency.
Interact with other functions (such as project and sales) to set up and optimize the cross functional processes.
Customer Service Advisor/ Specialista Supporto Clienti, Roma
By Tesla At Roma, Indonesia
Provide the highest level of customer service throughout ownership experience across digital platforms
Pull vehicle logs and submit for remote diagnosis and repair, accurately recording repair orders, interactions and data into our systems
Relevant experience in delivering excellent service, preferably from a technical or automotive environment
Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
Excellent problem-solving skills, and strong ability to take initiative and be proactive
Adopt new digital tools with ease and adapt quickly to new process changes
Rolls-Royce Service Advisor Jobs
By Eurokars Group Indonesia At Jakarta Raya, Indonesia
Exceptional organizational and time management abilities.
Previous experience as a service advisor in the automotive industry or a hospitality background with a strong customer service focus.
Knowledge and passion for luxury automotive brands, particularly Rolls-Royce.
Excellent communication and interpersonal skills, including fluency in English.
Greet customers in a warm and professional manner, establishing a positive rapport.
Assist customers in scheduling service appointments and provide them with relevant information.
Advisor I, Customer Service - Indonesia
By Concentrix At Area DKI Jakarta, Indonesia
Strong computer navigation skills and PC Knowledge
Based on location and/or program, additional experience/skills may be required
Minimum of two years of college education. No prior call center experience is required
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Maintain basic knowledge of client products and/or services
Offer additional products and/or services
Automotive Service Advisor Jobs
By Hino Motors Sales Indonesia At Medan dan Sekitarnya, Indonesia

Hi everyone, PT Hino Motors Sales Indonesia (HMSI) is opening job vacancies for the position of Service Advisor Staff, for colleagues who have experience in the Service Control and Customer Request ...

Are you an automotive enthusiast looking for a rewarding career? Join our team as an Automotive Service Advisor and help our customers keep their vehicles running smoothly! With competitive pay and benefits, you'll have the opportunity to use your knowledge and skills to make a difference.

An Automotive Service Advisor is responsible for providing customer service and sales support to customers who bring their vehicles in for service. They greet customers, listen to their concerns, and provide advice on the best course of action for their vehicle. They also provide estimates for repairs and maintenance, and help customers understand the cost of their service.

What is Automotive Service Advisor Skills Required?

• Excellent customer service skills
• Knowledge of automotive repair and maintenance
• Ability to explain complex technical information in a clear and concise manner
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Strong organizational skills
• Computer proficiency

What is Automotive Service Advisor Qualifications?

• High school diploma or equivalent
• Automotive service experience preferred
• ASE certification preferred

What is Automotive Service Advisor Knowledge?

• Knowledge of automotive systems and components
• Knowledge of automotive repair and maintenance procedures
• Knowledge of customer service principles and practices
• Knowledge of automotive industry trends

What is Automotive Service Advisor Experience?

• Previous experience in an automotive service advisor role preferred
• Previous experience in a customer service role preferred

What is Automotive Service Advisor Responsibilities?

• Greet customers and listen to their concerns
• Provide advice on the best course of action for their vehicle
• Provide estimates for repairs and maintenance