Senior Manager, Mp Logistics

Responsibilities:

• Benchmark and understand logistics offerings from ecommerce and logsitics companies
• Develop and implement logistics offerings to improve buyer logistics experience on Lazada:
• Identify and introduce new buyer facing logistics offerings based on buyer pain points and market offerings
• Shape the parcel collection network expansion and service to cater to buyer needs
• Ensure an effective system/process is in place to guide operations
• Define parcel handover strategy between sellers and 3PL to ensure end-to-end buyer experience
• Implement framework and tech enhancements to drive adoption and buyer satisfaction
• Develop and strengthen alternative shipping options to offer flexibility to buyers (Instant, Economy, Store pickup)
• Monitor performances of the delivery option operations on daily basis
• Perform weekly & monthly analysis to identify performance trends and to update performance to management

Requirements/Qualifications:

• 4/5 years of relevant work experience in logistics solution designing, marketplace operations, transportation, supply chain or last-mile delivery preferably in a project management or operational role
• Good with numbers and data analytics
• Proven experience in project management and high tolerance to ambiguity
• Good knowledge and understanding of logistics industry and practices, working experience in a well-established e-commerce company or 3PL is a plus
• Able to efficiently navigate and grasp cross operations topics
• Demonstrated ability to learn fast, handle multiple tasks, prioritize objectives to meet deadlines
• Strong communication and organizational skills
• Minimum of Bachelor’s degree in Logistics, Engineering or Business Economics
• Highly energetic, independent & ability to thrive in a fast-paced start-up environment