Sales Operations Associate Jobs

Are you passionate about supporting sales operations and ensuring smooth administrative processes? If so, we have a fantastic opportunity for you! EDGE DC (Indonet's subsidiary Company) is currently seeking a talented and motivated individual to join our dynamic Sales & Marketing Team as Sales Operations Associate.

As a Sales Operations Associate, you will play a crucial role in supporting our sales & marketing team by providing efficient administrative assistance and maintaining a well-organized sales process. This position offers a unique opportunity to be an integral part of our sales operations and contribute to our company's growth and success.

Role Responsibilities:

1. Customers

🔹 Support selling administrative activities such as answering inquiries, arranging customer meetings/events and preparing presentation materials.

🔹 Assists with New Customer set up (e.g. follows up with customer on required documents and missing information).

2. Prospect to Bill Process

🔹 Act as the first line of support for the Sales team on CRM, order process, and system inquiries.

🔹 Communicate process and system improvements and enhancements to the Sales team.

🔹 Ensure sales orders are booked as per company policies.

🔹 Maintain the database for signed sales orders and customer contracts.

🔹 Follow up with quotation approval, sign contracts, Customer PO and billing inquiries.

🔹 Support any renewal contracts and terminations.

3. Reporting

🔹 Assist with collecting and validating sales data for management reporting and preparing presentation materials.

Qualifications:

🔹 Bachelor's degree in any major.

🔹 2 to 3 years experience working in sales excellence, operation, or business program role.

🔹 Fluency in English.

🔹 Experience analyzing data and metrics, delivering business insights, and proposing recommendations (advanced Excel skills).

🔹 Having experience in CRM software will be preferable.

🔹 Outstanding verbal and written communication and collaboration skills.

🔹 Demonstrated ability to organize, plan, prioritize, and meet deadlines through process improvements and communication practices.

🔹 Detail-oriented mindset with a focus on accuracy and data integrity.