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Provider Maintenance & Monitoring Supervisor
| Company | Intrias Mandiri Sejati |
| Address | Jakarta Raya, Indonesia |
| Employment type | CONTRACTOR |
| Salary | |
| Expires | 2023-08-12 |
| Posted at | 9 months ago |
Job Purpose
Provider Maintenance & Monitoring Supervisor is responsible for managing SLAs & KPIs of the providers through regularmonitoring of providers by developing a Provider Management dashboard and ensuring the dashboard is updated regularly.
Key Accountabilities :
•Provide monthly report related to performance and error rate of providers
•Analyze customer feedback survey (if available) on hospital services and analyze hospitals and panel Specialists' utilization data to develop appropriate strategic measures to manage and contain escalatingmedical costs.
•Support Provider Development & Relations Manager in terms of additional hospital/ provider and hospital utilization.
•Collaborate with other’s department (e.g. Claim Department) to maintain service level that requires contact to Providers
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