Project Logistics Supervisor Jobs

We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. We are looking for a Project Logistics Supervisor to join our team in Indonesia.

Your Role

Your primary objective will be to organize + supervise the transport of all orders, ensuring a high level of customer excellence. Your role is to provide helpful information, answering questions + responding to complaints while ensuring the profitability of orders, correct invoicing + data quality.

Your Responsibilities

• To report incidents + hazards as per the relevant working instructions.
• Internally title for this role will be: Project Logistics Customer Excellence Supervisor
• To prepare spot quotations, data for tender documents + actively participate in commercial support.
• To complete all required file administration including documentation, billing, + vendor invoices/ebills acknowledgement + weekly forwarding sub-ledger (FSL).
• To complete all tasks + administration relating to local services such as trucking, warehousing services including full hub operations, cargo surveys etc. where applicable.
• To ensure accurate + timely production of relevant documentation (including but not limited to import/export declarations, customs clearance, MES declarations).
• To make all suitable + relevant arrangements for shipment handling independently (not limited to heavy lift + oversized cargo) via air, sea, barge, charters etc. ensuring key performance indicators are met.
• To take appropriate corrective action +/or notify relevant person + office to prevent a re-occurrence of customer complaints.
• To ensure an accurate level of data quality, ensuring that all systems are kept up to date promptly.

Your Skills And Experiences

• In depth knowledge of Project Logistics
• Willing to be based in customer site
• Collaborative mindset – sense of urgency and proactive communication
• Bachelor's degree in logistics related
• Able to converse fluently in Bahasa Indonesia and English
• Excellent Customer Service Skills
• Ability to work independently as well as part of a team
• Ability to work with demanding deadlines
• At least 5 years of experience in Project Logistics
• Advanced computer skills with emphasis on Microsoft Office suite
• In depth knowledge of oil & gas industry