Programmer Ii/Iii - Remote - Az

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. BCBSAZ offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
Level 1

• With assistance from Programmer III or Lead, maintain and develop basic-level systems and programs.
• Develop and maintain databases.
• Participate in all aspects of the Systems Development Life Cycle
• Adheres to established source control versioning policies and procedures
• Research, respond to, and finalize questions or requests for research received from internal customers.
• Participate in the review of code and/or systems for proper design standards, content and functionality.
• Design and code basic-level systems, programs, and interfaces, using the appropriate structured programming techniques and programming languages.
• Participate in the development, review, and creation of documentation used to support associated systems.
• Create logic, system, and program flows.
• Communicates status of work assignments to stakeholders and management.
• Create ad-hoc reports for internal and external customers.
• Participate in small to medium projects.
• Write and execute unit test plans. Track and resolve any processing issues.
• Analyze files and map data from one system to another
• Meet timeliness and accuracy goals.
• Assist with development and delivery of presentations to staff and management

Level 2

• With assistance from Programmer III or Lead, maintain and develop moderately complex systems and programs
• Develop, write and implement processing requirements and post implementation review
• Maintain code base and configuration in development and test system environments.
• Develop time and cost estimates and system modification schedules.
• Track and resolve processing problems, coordinating with all appropriate areas
• Participate or lead medium projects.
• Create and deliver presentations to staff and management.
• Assist Users/Analysts with the development of system interface specifications

Level 3

• Independently maintain and develop complex systems and programs.
• Maintain an extensive knowledge of new developments in programming and healthcare-related topics.
• Train new staff in the use, understanding, and configuration of the files, terms, and methods used in programming.
• Participate in technology planning
• Work with Management to prepare Requests for Proposals (RFPs) for software systems
• Participate or lead large projects.
• Assist in implementing new procedures, including workflows, manuals, and training materials.
• In cooperation with Lead Programmer, mentor and review work for levels 1 and 2.
• Participate in the project prioritization process.
• Coordinate and develop training materials for Programmers.
• Plan, lead, and implement large-scale or cross-functional projects using sound project management methodology.

LEVEL 4

• Define and implement quality assurance procedures for all assigned activities. Implement quality assurance measures to check adherence to assure continuity, including across lines-of-business when appropriate.
• Assure the proper change management protocols are followed to maximize benefit and alleviate unnecessary disruption to the organization and customers.
• Develop staff, including the development and maintenance of training materials for new and existing staff, establishing performance goals, regular follow up with staff and year-end performance evaluations.
• Assume leadership role in initiating and completing projects related to increased efficiencies, productivity, and quality.
• Ensure service level agreements are established, monitored and managed effectively. Implement action plans to resolve any issues preventing the area from meeting goals.
• Review and consult on the design and content of projects to ensure consistency.
• Review production and operating policies to ensure that the most efficient processes are in place and determine tactical plans to improve processes and services that can be streamlined and/or improved.
• With management, establish and meet short- and long-term department goals in accordance with overall company objectives and divisional strategic planning.

SCRUM Responsibilities (LEVEL 2S AND LEVEL 3S)
Levels 2 and 3 may assume SCRUM responsibilities on an interim or project basis. These functions are in addition to those outlined in Level 2 or Level 3.

• Assist product owner with management of backlog.
• Facilitate sprint planning, retrospective and sprint demos.
• Maintain relevant metrics that help the team monitor performance.
• Liaise between developers and User Experience/Visual Designers. Foster communication between the disciplines.
• Participate in project teams as necessary.
• Ensure cross-team coordination.
• Act as SCRUM master for 1-2 SCRUM teams with a focus on guiding the teams towards process improvement.

ALL LEVELS

• Perform all other duties as assigned.
• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours, including evening and weekend hours, as requested or as needed to meet business requirements.
• Each progressive level includes the ability to perform the essential functions of any lower levels and mentor employees in those levels.

Required Competencies
Required Job Skills (Applies to All Levels)

• Knowledge of object-oriented analysis and design, structured programming, data mapping, and testing.
• Mathematics analysis and inductive reasoning skills.
• Programming languages and coding ability sufficient to meet the requirements at each level of responsibility, as defined in departmental documentation.
• Knowledge of query design and ad-hoc report creation tools.

Required Professional Competencies (Applies To All Levels)

• Ability to prioritize tasks and work with multiple priorities, sometimes under limited time contstraints.
• Perserverance in the face of resistance or setbacks.
• Effective interpersonal skills and ability to maintain positive working relationship with others.
• Strong analytical skills to support independent and effective decisions.
• Strong verbal and written communications skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

Required Leadership Experience And Competencies (Applies To All Levels)

• Ability to take appropriate risks, using available data.
• Ability to build synergy with a diverse team in an ever-changing environment.

Preferred Competencies
Preferred Job Skills (Applies to All Levels)

• Intermediate skills with spreadsheet, flowcharting, presentation, word processing, and database software.
• Advanced knowledge and experience with database, programming, and documentation.
• Knowledge of HIPAA security and privacy standards.

Preferred Professional Competencies (Applies To All Levels)

• Ability to work with ambiguous and conflicting information while keeping focused on the end goal.

Preferred Leadership Experience And Competencies

• N/A

Performs programming and maintenance on various programs and systems based on customer business requirements. Programmer II and Programmer III roles may be combined with SCRUM development responsibilities.
Our Commitment
BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.