Technical Product Owner - Remote - Az

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. BCBSAZ offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

• Designs and implements business intelligence and extract, transform, and load (ETL) solutions using programming, performance tuning, data modeling. Creates databases optimized for performance, implementing schema changes, and maintaining data architecture standards across all of the business’s databases. Serves as a liaison between the Database Administration department and development teams.

Required Qualifications
Required Work Experience

• 4 years of experience in computer programming, query design, and databases
• 6 years of experience in computer programming, query design, and databases (Senior level)

Required Education

• High-School Diploma or GED in general field of study

Preferred Qualifications
Preferred Work Experience

• 6+ years of experience in computer programming, query design, and databases (Senior)
• 6+ years of experience building and managing complex Data Integration solutions (Senior)
• 6+ years of experience Database administration with SQL Server (Senior)
• 4+ years of experience in computer programming, query design, and databases
• 4+ years of experience Database administration with SQL Server
• 4+ years of experience building and managing complex Data Integration solutions.

Preferred Education

• Bachelor’s Degree in Information Technology or related field preferred
• Master’s Degree in Information Technology or related field (Senior)

Preferred Licenses

• N/A

Preferred Certifications

• MS SQL Certification or other certification in current programming languages

Essential Job Functions And Responsibilities
Data Engineer – Performs job functions with general supervision and peer review

• Participate in the promotion of SQL Server best practices
• Support Enterprise database clustering, mirroring, replication among other SQL Server technologies.
• Design & Implement Extract, Transform, and Load (ETL) solutions utilizing SSIS
• Analyze files and map data from one system to another
• Write and execute unit test plans. Track and resolve any processing issues.
• Responsible for technical and production support documentation in accordance with department standards and industry best practices.
• Maintain current knowledge on new developments in technology-related industries
• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
• Communicate status of work assignments to stakeholders and management.
• Participate in corporate quality and data governance programs
• Meet timeliness and accuracy goals.
• Architect, design, construct, test, tune, deploy, and support Data Integration solutions for various data management systems.
• Learn area’s direct flow; and how it affects surrounding systems and operational areas.
• Facilitate and/or create new procedures and processes that support advancing technologies or capabilities
• Contribute to the team’s knowledge base with useful information such as adopted standards, procedure documentation, problem resolution advice, etc.
• Collaborate with other technology teams and architects to define and develop solutions.
• Research and experiment with emerging Data Integration technologies and tools.
• Implement and maintain operational and disaster-recovery procedures.
• Create logic, system, and program flows for complex systems, including interfaces and metadata
• Apply data mining rules
• Participate in the review of code and/or systems for proper design standards, content and functionality.
• Adhere to established source control versioning policies and procedures
• Work with the team to establish and reinforce disciplined software development, processes, standards, and error recovery procedures are deployed; ensuring a high degree of data quality.
• Develop, write and implement processing requirements and post implementation review
• Participate in all aspects of the Software Development Life Cycle

Senior - Performs job functions with minimal supervision in a Lead capacity

• BI Production Reporting
• Database Architecture and Support
• Inform manager of any issues impacting the efficient and effective performance of the department including system, resource, and informational barriers; Provide timely feedback to team member on performance.
• Lead, develop and mentor staff by providing opportunities for growth through delegation, training, and assignment to various project teams.
• Participate and/or lead complex technical projects.
• Training
• Ensure Service Level Agreements between department and operational or technical areas are met.
• Act as primary operational contact for internal and external customers when needed or in the absence of manager.
• Assist the manager in the day-to-day operations of the department.
• Build, support, and maintain complex processes, programs, and data.
• Provide peer-level review and mentoring to peers.
• Research, analyze, track and resolve complex production problems.
• Act as a subject matter expert in two or more of areas as assigned:
• DAtabase Architecture
• Evaluate high-level project information and assess project components to forecast work effort required.

ALL LEVELS

• Participate in corporate quality and data governance programs.
• Maintain current on new developments in technology-related industries.
• Perform all other duties as assigned.
• Each progressive level includes the ability to perform the essential functions of any lower levels and mentor employees in those levels.
• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements. Participate in on-call rotation.
• Participate in on-call rotation.

Required Competencies

• Experience consuming, organizing and analyzing JSON and XML messages as data.
• Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
• Required Job Skills (Applies to All Levels)
• Working technical knowledge of PowerShell.
• Working technical knowledge of current software protocols and Internet standards to the extent that they apply to database administration.
• Advanced knowledge of business intelligence, programming, and data analysis sotfware
• Intermediate PC proficiency in spreadsheet, database and word processing software
• Intermediate knowledge of Microsoft SQL databases and database administration
• Strong object-oriented design and analysis skills
• Excellent database troubleshooting skills
• Intermediate proficiency in T-SQL, NZ-SQL, PostgreSQL, NoSQL, Hadoop, data tuning, enterprise data modeling and schema change management.

• Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Systems research and analysis. Ability to write and present business intelligence documentation
• Knowledge of agile development practices
• Effective interpersonal skills and ability to maintain positive working relationship with others.
• Required Professional Competencies (Applies to All Levels)
• Strong analytical skills to support independent and effective decisions
• Demonstrate the ability to stay current on global threats and vulnerabilities.
• Perserverance in the face of resistance or setbacks.
• Maintain confidentiality and privacy
• Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.

• Knowledge of internal departments and operations
• Advanced knowledge of decision support systems
• Ability to provide mentoring and peer review to junior team members
• Build synergy with a diverse team in an ever changing environment
• Participation in one or more groups that aids in setting/enforcing standards and/or providing educational opportunities across the IT organization. (Senior only)
• Advanced knowledge of decision support systems
• Advanced knowledge of computer operating systems
• Ability to build lesson plans and deliver lessons to junior team members
• Advanced knowledge of data mapping techniques
• Advanced knowledge of programming, database systems, and data management.
• Impeccable project management skills
• Solid technical ability and problem solving skills
• Knowledge of HIPAA regulations
• Advanced knowledge of Business Objects
• Strong technical documentation skills and a strong ability to translate technical concepts so that they are easily understood by laypersons
• Advanced systems research and analysis expertise
• Required Leadership Experience and Competencies
• Advanced proficiency in spreadsheet, SQL queries, database, flow charting, and word processing software
• Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation (Senior only)