Officer - Cards & Loan Sales Support - Hybrid

Job Id: 23653933

Cards & Loan Sales Support is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to sales people and client segments.

Responsibilities:

• Assist in meeting overall branch sales and service goals
• Deliver quality service to customers and refer potential customers to Relationship Managers
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
• Enure that all service queries are resolved timely
• Provide sales and service assistance to Relationship Managers in serving consolidated banking customers

Qualifications:

• Consistently demonstrates clear and concise written and verbal communication
• Working knowledge of related industry practices and standards
• Customer service experience preferred
• Relevant experience preferred

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Consumer Sales

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Job Family:

Consumer Sales Support

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Time Type:

Full time

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