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Insurance Operations Jobs

Company

Moladin
Address Area DKI Jakarta, Indonesia
Employment type FULL_TIME
Salary
Category Teknologi, Informasi, dan Internet
Expires 2023-07-08
Posted at 10 months ago
Job Description
  • Ensure all documentation, approvals, and necessary data are accurately filled out in the system prior to conducting any insurance transactions/settlements.
  • Coordinate communication with various insurance providers, monitor their service level agreements (SLAs), and act as the point of contact for troubleshooting.
  • Primarily responsible for managing transactions, settlements, and reconciliations among different insurance providers in accordance with established procedures.
  • Assist in maintaining an updated central documentation repository for all settlement and reconciliation processes, internal procedures, and the financial risk register.
  • Expand new insurance partnerships or work on process improvements with the business/product team, ensuring readiness of the processes.
  • Handle customers' inquiries and feedback related to insurance, conduct fact-finding to create and follow up on insurance quotes and endorsements.
  • Prepare daily and monthly reports, including reports on inbound and outbound commissions.
  • Process insurance applications, renewals, cancellations, and payments, as well as follow up on policy documents (both physical and digital) and their schedules.
Requirements
  • Strong dedication to delivering excellent work and exceeding expectations in a fast-paced environment.
  • Exceptional attention to detail, with a keen interest in reviewing data. Must possess high levels of responsibility, integrity, commitment, and discipline.
  • Minimum 1 year of experience in the lending business of a financial institution, specifically in lending operations.
  • Advanced skills in Microsoft Excel, MS Word, and MS Office are a must, including proficiency in collaborative functions.
  • Excellent oral and written communication skills, with the ability to effectively communicate process recommendations within the operational area.
  • At least a Bachelor's Degree from a reputable university with an excellent GPA, preferably in accounting, finance, or business administration.