Hub Supervisor Jobs

About Astro

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and is backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Within only 3 months of launching, we have successfully opened 8 satellite hub warehouses across Jakarta, with aggressive plans to grow to more than 50 sites within the next 6 months.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this Position

ASTRO is looking for experienced Warehouse SPVs (Hub) to help us manage our growing number of satellite hub warehouses in the Greater Jakarta area.

As our Astronaut, you will do:

• Work closely with the Hub Operations Manager and our Operations Excellence team to continuously improve on our processes across all Astro Hub sites
• Plan your team's weekly shift schedule, accounting for potential order spikes and activities which require additional manpower
• Regularly review your team's performance to identify staff that need further guidance, training, or assistance in order to perform at a higher level
• Manage the day to day operations of our hub (stronger candidates may be eligible for a Senior SPV role, managing multiple hubs), ensuring that our aggressive customer delivery SLA targets are met and orders are fulfilled accurately
• Daily stock check and cycle counts to maintain 100% stock accuracy
• Daily quality control (fresh and perishable goods) to make sure our customers receive the highest quality produce
• Nurture and train up potential staff into leadership positions
• Submit daily/weekly/monthly attendance, output, and stock reports via WhatsApp, email, and shared spreadsheets as requested by management

Job Requirements

In order to launch successfully, you need to have:

• An understanding of how to store and handle various product categories including dry food, perishables, personal care, FMCG, household, etc
• At least 3 years of experience managing warehouse fulfillment, retail grocery, minimarket stores, or fast food operations
• Solid knowledge of basic warehouse practices including storage, inventory management, and fulfillment
• A strong desire to build and innovate
• A University degree in any field
• Strong leadership and mentorship qualities, and be able to lead a team of up to 40 pickers, packers, and drivers
• Solid analytical skills, and are able to derive actionable insights based on raw data gathered from our systems
• A genuine desire to work in a startup environment where many standard processes are still being developed
• Excellent communication skills. In operations, anything and everything can go wrong. We need SPVs who can act as our eyes and ears on the ground and quickly escalate issues as they arise so that we work together to find solutions
• An extremely strong work ethic, and able to work under pressure without supervision
• A passion to learn new skills and develop further

If you believe that you meet the above criteria, please apply to this job post and/or email your CV and a 1-page cover letter to [email protected] telling us why you want to join Astro.

Kindly check our LinkedIn page, Instagram, website and download our app first.

Thank you!