Guest Relations Officer Jobs

Qualifications

- High school diploma or equivalent.

- Minimum of 2 years of experience in a customer service or guest relations role.

- At least 2 years of experience in a supervisory or leadership position.

- Strong interpersonal and communication skills.

- Problem-solving abilities and the ability to remain calm under pressure.

- Knowledge of hospitality industry standards and best practices.

- Familiarity with reservation and guest management systems (advantageous).

- Leadership skills to effectively manage and motivate a team.

- Flexibility to work in shifts and weekends, as required by the establishment.

- Previous experience as GRO is mandatory

- Outgoing and friendly personality

- Good leadership skills

- Great communication and organizational skills