Group Policy Services Administration - Apprenticeship

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.
Responsibilities
Alteration Process:

• Preparation to sending medical card alteration
• Manual AML submission for alteration process
• Monitoring and follow up report medical card for Alteration process
• Monitoring group email & dispatcher
• Create manual invoice alteration

New Business

• Manual AML submission for new business process
• Monitoring and follow up report medical card for New Business & Renewal
• Create manual policy
• Preparation to sending medical card for New Business & Renewal
• Welcome Letter submission to IT

Billing & Collection

• Create premium receipt letter for sending to client
• Create receipt & billing excess claim base on request from client
• Create reminder notification to client for outstanding premium

Requirements

• Work fast, neat and thorough
• Computer literate: word, excel
• Pleasant personality, good attitude and good team working

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.