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Customer Service Officer Jobs

Company

PT ECCO Tannery Indonesia
Address Sidoarjo, Indonesia
Employment type FULL_TIME
Salary
Category Ritel Pakaian dan Busana
Expires 2023-05-19
Posted at 1 year ago
Job Description

Responsibilities :

  • Receive and submit claim, complaint and product return/reject
  • Complete order information to planning team
  • Follow up payment, arrange daily delivery and provide related document to customer, like invoice, PL etc
  • Maintain good customer relationship
  • Provide reports for sales department, management team and customer
  • Update status order to customer


Requirements :

  • Acknowledge in International Trade would be advantage
  • Minimum Bachelor Degree majoring Management, Economic, Communication or any related major
  • Contract for 1 year
  • Proven experience with Excel data formulation
  • Work independent, communicative, logically, patient, fast and eager to learn
  • Business English proficiency, Business Chinese Language (Mandarin) proficiency would be advantage
  • Minimum 3 years Customer Service experiences
  • On-site work, location at Candi - Sidoarjo