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Company | Marriott |
Address | Lombok, Indonesia |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-10 |
Posted at | 11 months ago |
Job Number 23105433
- High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
- 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
- For local Indonesian only.
- Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Select and order or purchase new equipment, supplies, and furnishings.
- Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
- Ensures compliance with all Engineering departmental policies, standards and procedures.
- Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
- Manages department's controllable expenses to achieve or exceed budgeted goals.
- Establishes and manages an effective rooms maintenance program.
- Supervises the day to day operations of Engineering.
- Maintains and operates equipment at optimum effectiveness, efficiency and safety.
- Supervises Engineering in the absence of the Director of Engineering.
- Maintains accurate logs and records as required.
- Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
- Handles guest problems and complaints effectively.
- Empowers employees to provide excellent customer service.
- Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
- Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.
- Helps establish priorities for total property maintenance needs.
- Establishes and maintains open, collaborative relationships with employees.
- Provides feedback to employees based on observation of service behaviors.
- Reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently.
- Celebrates successes and publicly recognizes the contributions of team members.
- Solicits employee feedback.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Supervises employee's ability to execute departmental and property emergency procedures.
- Strives to improve service performance.
- Helps ensure regulatory compliance to facility regulations and safety standards.
- Ensures employees are treated fairly and equitably.
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