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Cantonese/Mandarin Vri/Opi Interpretation Vacancy - Indonesia

Company

Kalam Customer Experience

Address Area DKI Jakarta, Indonesia
Employment type CONTRACTOR
Salary
Category Penerjemahan dan Pelokalan
Expires 2023-05-10
Posted at 1 year ago
Job Description
We are hiring Cantonese/Mandarin< >English OPI/VRI Interpreters

If you are passionate about different languages and interpretation, we need you!
We are looking for professional remote interpreters who want to join an international company and be a great help to the community.
An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between non-English and English speakers during the calls. They carry out exclusive service in different fields and industries and assure transparency during the conversation.
Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise.
After you familiarize yourself with the following description of the position, you can click "Apply now" and send us your resume and certificate in PDF or Word files.
Location: worldwide
Your responsibilities:
  • Comply with dress code requirements for video remote interpreting.
  • Go into internal professional training.
  • Be always prepared to take notes during a call.
  • Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).-You will be trained for that.
  • Answer calls in a professional manner, acting according to the Interpreter's code of conduct.
  • Communicate and report to your team leader.
  • Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice
  • Provide the highest level of customer service during interpreting
  • Rendering all messages accurately and completely, without adding, omitting, or substituting.
  • Be eager to get new professional certifications.
Your background and experience:
  • Fluent in source language (English) and Native in target language "Cantonese/Mandarin".
  • 1+ years of over the telephone interpretation experience in a well-known interpretation company is a plus, but not mandatory.
  • High emotional intelligence and tolerance to different cultures.
  • Awareness in legal terminology is a plus.
  • High school diploma in your native language.
  • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
  • Good knowledge of medical terminology is a plus, but not mandatory.
  • High level of communication, listening, note-taking, and memory retention skills.
Technical requirements:
As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure, that your home office will work effectively.
  • Internet
  • Chromebook, or Mac is not allowed.
  • External monitors and connectors (if applicable).
  • Minimum Windows 10 operating system
  • Minimum download speed 10 Mbps (megabits per second)
  • 8 GB RAM memory minimum
  • Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
  • Wired Internet, Ethernet Port (Wi-Fi is not allowed)
  • Power adapter plugged in and not operating on battery.
  • Minimum upload speed 3 Mbps (megabits per second)
  • Equipment
  • Dedicated high-speed, private, and secured internet connection.
  • USB Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.
  • Systems
  • Computers must operate in “High Performance” mode, not “balanced” or “power saver”.
  • Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior
What we offer you:
  • Full-time position (business and weekend hours).
  • Contract type of employment.
  • Monthly fee payments.
  • Fully remote position with a clear schedule.
  • Internal Certified training.
  • Immediate availability to start working after onboarding.
If you choose to work with Future Group Translation and Localization Services you will get into a friendly team, that supports each other, actively communicates, has its own corporate culture, and achieves the goals together!
About us:
Founded in 1994, Future Group has grown into one of the world’s most trusted translation and localization expert houses
across the globe.
We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and
cost-effective way.
With a high-tech translation memory software technology, ISO certification and access to translators for any language
and business application, Future Group has earned a reputable image all across the language services market.
Send us your resume. If your expertise complies with the requirements listed above, our Talent Acquisition Team will contact you by email to explain in detail the pay rates, schedules, and other working conditions.
We will be happy to welcome you to our team!