Assistant Training Manager Jobs

Job Number 23135881
Job Category Human Resources
Location Courtyard Bali Nusa Dua Resort, Kawasan Pariwisata Lot SW1, Bali, Bali, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary
Helps drive Marriott values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address associate and organizational development needs. Ensuring effective training is in place. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Conduct stand-up training to groups of employees. Assist with orientation of new employees. Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer. Conduct applicant interviews for apprentice and trainee positions. Ensure company grooming standards are communicated effectively to all new employees. Conduct new hire orientation training including completing all new hire paperwork.
Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment. Assist with design and development of training programs. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters). Prepare for training classes (e.g., materials, setup classes, breakdown classes). Design and create interactive training in various formats. Conduct stand-up training to groups of employees. Monitor and ensure departments are conducting safety training and orientation. Order and manage inventory of training materials and supplies. Prepare for training classes (e.g., materials, setup classes, breakdown classes). Assist management in scheduling, evaluating, counseling, disciplining, motivating and coaching employees especially apprentice and trainee.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.