Ai Research Labs - Director, Ai Engineering (Remote)

About ETS:

For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.

With a portfolio consisting of some of the world’s most trusted assessments including the TOEFL®, TOEIC®, GRE® and Praxis®. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.

With new senior leadership at the helm, ETS aims to continue changing the lives of global learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.

The AI Research Labs is research-based, user-obsessed, and technology enabled so that we can create meaningful learning solutions to serve users in K-12, Higher Education, the Workforce, and the Language Learning ecosystem.

The Mission of the Labs is to advance educational and employment opportunity by providing tools and services that help individuals worldwide identify, efficiently progress toward, and meet their learning and career goals.

We seek to lead the EdTech field in the delivery of efficacious learning tools that are built with users, backed by science, and offer efficiency, flexibility, and insights that support meaningful decision-making along education and workforce journeys. We execute on the values of equity, opportunity, quality, and agility. We practice these values by building self-organizing teams of diverse perspectives, co-designing meaningful solutions with educators, learners, parents, employers, and jobseekers worldwide, regularly measuring impact, and continually improving.

ETS’s?AI?Research Labs? is seeking a highly qualified candidate to serve as?the?Director of? AI Engineering .?

Th is ?innovative?and? visionary ?individual will work with leaders of Engineering, Research, Learning Science, Product Management and User Experience groups to drive cross-functional strategy in the Labs. The Director of AI Engineering will oversee a team of AI and ML Engineers driving personalization and adaptivity, behavioral AI capabilities, and MLOps .

The Director provides strategic leadership, guidance and subject matter expertise and acts as a main point of contact, communicating effectively with senior management, clients and across ETS to act as a strong advocate and steward for the division and function . The director role calls for an innovative manager with a clear vision who is willing to take risks, delegate efficiently and negotiate effectively to obtain results. The Director has a broad effect across ETS from an organizational perspective and leverages the role through positive, productive interactions across various levels and partners both cross-functionally and internally in a highly outsourced environment. The Director strategically develops and oversees staf f , providing innovative direction, timely coaching, planning and project objectives to the team.

As a core member of the Labs Extended ? L eadership team, the?Director of AI Engineering will be responsible for?setting?a clear and?effective?strategy and vision , developing and implementing best practices across projects, promoting user-focused, agile-friendly methods of capability development , and manag ing ?a highly talented?group?of engineers .???

Responsibilities:

• Develop engineers in various stages of their careers. Guide their work priorities and assignments; provide counsel and career advice; provide opportunities for?the?staff?to?grow and develop and?to?take appropriate initiative; provide constructive?feedback to?staff.?
• Establish and maintain close collaborative relationships with recognized leaders in the field of?AI Engineering,?personalized learning and assessment, and educational technology.?
• Lead initiatives and clearly communicate findings and capability recommendations to senior leadership
• Explore and guide teams on the selection and implementation of new AI practices
• Develop a vision and strategy to build and deploy AI /ML to impact products and bring value to our users.
• Leverage AI to bring personalization, efficiency and scale to products.
• Design and develop scalable solutions using AI tools and ML models
• Establish and contribute to the definition of best practices around design, coding, automated unit, regression testing, deployment of AI/ML models to production, and responsible use of AI
• Support AI Engineers in their capability development and introduce new methodologies and technologies where appropriate.?
• Understand strategic and learning/assessment objectives and integrate, test, tune, and optimize AI solutions to achieve them
• Act as a thought leader internal and external to ETS sharing new ideas through various communication outlets including formal and informal publications, conference presentations, and other speaking engagements; maintain active engagement with and leadership in relevant professional organizations.?

#DICE

EDUCATION

MS in Computer Science, Applied Mathematics, Engineering, or a related field is required.

Experience

• E xcellent communication skills.
• At least?six?years of experience leading AI engineering in the area of?personaliz ation and adaptivity in educational technology .? Demonstrated experience?managing? and setting vision for the team .?
• Strong administrative skills, including the ability to prioritize needs and resources?
• Handle multiple tasks, and establish and meet deadlines?
• Strong evidence reg arding strategic thinking and problem solving?
• E xperience with Python-based AI/ML frameworks, Java, and R; experience with ML frameworks (like Keras or PyTorch ) and libraries (like scikit-learn); knowledge and practical application of advanced statistical analysis and mathematical modeling concepts and principles.

ETS believes in a Total Rewards philosophy for our employees, and they include:

• Generous PTO and vacation time to balance your work and life
• Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
• Retirement plan (401(a)) and traditional Roth (403b) with company contribution
• Additional 8 hours of PTO for volunteer work
• Commuter Benefits, Pet Insurance, 1 year subscription to Calm App
• Health, Vision, Dental insurance plans to choose from

ETS is mission driven and action oriented

• Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
• Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.
• How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!

ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.