Agency Digital Specialist Jobs

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Agency Digital Specialist with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Indonesia Agency Digital will be accountable to leads project delivery & maintenance related to Agency Digital tools and other automation to support Agency Channel.

What motivates you?

• You thrive in teams, and enjoy getting things done together
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You obsess about customers, listen, engage and act for their benefit
• You take ownership and build solutions, focusing on what matters
• You share your humanity, helping us build a diverse and inclusive work environment for everyone
• You do what is right, work with integrity and speak up

We Are Looking For Someone With

• Strong verbal and written skills in Bahasa Indonesia
• Knowledge in Insurance business
• Min. Bachelor’s Degree from Information Technology / System Information
• Strong inter-personal skills in English would be an asset
• Specialization in industry related programs would be an asset, such as LOMA
• Minimum 5 years in Insurance Industry
• Windows and office
• IT Business Analyst Experience

Nice To Haves

• Ability to build and manage relationships with the key internal stakeholders

On The Job You Will

Review & ensure enhancement request are aligned with the agency digital roadmap to achieve its bold ambition.

Anticipate future needs of digital capability including to review and improve digital roadmap continuously to fulfill future needs.

Define goals and create a vision for development projects.

Communicates it to all stakeholders, to make sure the goals and the vision are clear and aligned with Agency Digital ambition & roadmap.

Managing and monitoring all digital initiatives, prioritize them based on the overall strategy and business objectives.

Agency Digital Specialist will also need to map out project dependencies to inform the necessary sequence of development.

Define prioritization by considering project scope, budget, and time, and weighing priorities according to the needs and objectives of stakeholders.

With the vision, strategy, and product priorities set, Agency Digital Specialist should oversee the actual development of the product. Agency Digital Specialist should be a player of each initiative, including planning, refinement, review, and sprint.

Manage good communication with all stakeholders, to ensure there’s buy-in from stakeholders on all major decisions and strategy and provide clear instructions and deliverables for the developers.

Inspecting and evaluating product progress through each iteration. Agency Digital Specialist needs to make justification and recommendation for next steps.

Our commitment to you

• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.
• Our mission; to be a part of making Decisions Easier and Lives Better

Learn more about opportunities with us at jobs.manulife.com

Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today!

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].