Hr Workforce Operation Manager Jobs

Demonstrated leadership skills and the ability to effectively manage a team.

Bachelor's degree in Human Resources Management or a related field (preferred but not mandatory).

Minimum of 3 years of experience in Human Resources.

Strong understanding of HR regulations, labor laws, and compliance requirements in your region.

Excellent communication and interpersonal skills.

Preferred experience within the food and beverage industry.

Negotiation abilities and time management skills.

Help drive continuous improvement to increase productivity, accuracy, and improve case management staffing levels.

Assist service line leaders with QC tracking and management.

Train team members, managers, and trainers on the use of workforce planning tools.

Top Excel and data processing skill

A confident, natural leader and problem solver with demonstrated critical thinking and collaboration skills.

Experience in data management and data analysis role will be an advantage.

Advance skill in Microsoft Excel is non-negotiable.

Good communication skills in both Bahasa and English.

Good analytical skills with the ability to utilize data to support his/her arguments.

Responsible for but not limited to preparing data forecasting, service levels, handling times, manpower calculations, and other operational reports.

Create and maintain hourly, daily, weekly, and monthly forecasts including the arrangement of agent's rosters as part of the manpower planning.

Proces end to end calculation payroll process including calculation tax PPH 21 and benefits ( BPJS, Health Insurance, Overtime)

Process Offering, new contract and renew contract employee

Must to have experience in the same field for 3 years with hundreds employee

Process and updated HR SOP & HR Policy

Update and collecting employee database, employee monthly attendance, employee movement

Bachelor degree in any field