Area Consumer Engagement Associate
By Gojek At Jakarta, Indonesia
Can easily adapt to change, shows flexibility, ability ti do prioritization, organization and time management skills
Preferably majoring in Marketing Management or Business
Manage regional/local insight generation for idea creation, translating into key actionable initiatives to build relevance with local residences
At least 3-4 years of working experience in marketing
Good understanding of local knowledge & demonstrate excellent in Digital Marketing Campaign
Ability to teach related Consumer Engagement knowledge to all CE team
Customer Service Representative (Consumer Engagement Specialist)
By Synagie At Jakarta, Indonesia
Have experience in any consumer management industry (customer service, hospitality, retail, etc.); and
Any other duties as assigned by the management.
Participate in learning programs, seminars, and classes for continuous knowledge gain on the latest industry trends and best practices; and
Are passionate about consumer experience, innovation, beauty, fashion, and eCommerce;
Successfully liaise with relevant parties, both internal and external, to ensure timely, efficient, and effective course of action for customer queries;
Strategically form a well thought, thoroughly guided, and most appropriate resolution to customer queries that is effective, efficient, and timely;