Customer Interaction Spv - Manager
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Monitor and provide initial response for query from email and social media
Perform team monitoring and coaching to improve team performance
Coordinate with training team and Quality assurance for quality improvement
Representing team on project or initiative
Customer Escalation Spv - Manager
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Ensure all interaction services normal and on target service level
Monitor and provide response for any escalation
Perform team monitoring and coaching to improve team performance
Coordinate with training team and Quality assurance for quality improvement
Customer Fulfillment Spv - Manager
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Ensure all interaction services normal an Ensure all service request and complaint on target service level
Have capability to monitor outstanding all service request and complaint
Fulfill and resolve all customer service request and complaint
Perform team monitoring and coaching to improve team performance
Spv Customer Service Jobs
By MEA Digital Marketing At Bandung, Indonesia
Understand customer needs and offer solutions and support
1 year of previous experience in customer support, client services, sales, or a related field
Excellent verbal and written communication skills
Ability to multitask, prioritize, and manage time efficiently
Organize and coordinate sales representative’s schedules
Research potential leads from business directories, web searches, or digital resources
Customer Sales Officer (Spv)
By PT Zalmon Lestari Maha Negeri (Zalmon Fabric) At Bandung, Indonesia

Responsibilities : 1. Memberikan layanan atau berkomunikasi kepada customer melalui online ataupun offline, menangani keluhan, baik berupa informasi maupun menindaklanjuti permintaan pelanggan untuk ...

Customer Service Officer (Spv)
By PT Zalmon Lestari Maha Negeri (Zalmon Fabric) At Bandung, Indonesia
8. Membantu mengumpulkan data untuk manager
2. Melakukan monitor penyelesaian seluruh layanan untuk memastikan adanya solusi atas kebutuhan layanan dan penjualan
3. Mengelola proses pembayaran, baik melalui transfer maupun cash untuk memastikan kelancaran pembayaran pelanggan
5. Melakukan penawaran produk terhadap pelanggan dan menindaklanjuti kebutuhan pelanggan
6. Melakukan monitor produktivitas, kualitas proses dan hasil proses service untuk mencapai target performa yang ditetapkan
7. Pembuatan PO melalui system untuk diteruskan ke tim produksi
Spv Customer Service Jobs
By PT. PERMATA INDO SEJAHTERA At Area DKI Jakarta, Indonesia

Kualifikasi PRIA / WANITA MIN S1 PENGALAMAN MIN 3 THN PUNYA LAPTOP BERSEDIA PERJALAAN DINAS