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Service Desk Technician Jobs

It Service Desk Supporter
By ISS A/S At Jakarta Raya, Indonesia
Remote meeting room support and assistance
You should as a minimum have completed a relevant IT education
Preferably, a minimum of 1-2 years of experience within IT support function from a Worldwide enterprise, but not a must
Broad knowledge of Microsoft Office & M365 products
Exceptional communications and customer service skills
Your key responsibilities will be:
Hvac Service Technician Jobs
By JNL Climate Control, Inc. At Surabaya, Indonesia
Excellent communication, time management, and customer service skills
Provide feedback to the Service Manager on any training, inventory, or pricing issues
At least 2 years of experience as an HVAC Service Technician
Bonus points for any NATE certifications you bring with you
Develop strong working relationships with the team
Maintain and troubleshoot HVAC units
Service Technician Jobs
By PT. Okindo Perdana At Jakarta Pusat, Indonesia
Analisa dan pemecahan masalah terkait trouble pada mesin
Memandu customer dalam hal instalasi dan pemakaian
Menerima dan menyelesaikan pekerjaan servis masuk dan keluar sesuai ketentuan dan SOP berlaku
Cek in dan out pekerjaan di kantor maupun di lapangan
Mengunjungi customer dengan keluhan yang dialami terkait produk, dijalankan sefektif dan sesuai tata cara perusahaan berlaku
Visi : Menjadi perusahaan distributor Produk IT yang mengedepankan pelayanan.
Service Technician - Pekanbaru Branch (Penempatan Dumai)
By Rentokil Initial At Sumatera Selatan, Indonesia
Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
Melakukan komunikasi dengan baik ke pelanggan.
Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.
Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
It Service Desk (010908) Jobs
By PT Amber Solusi Internasional At Jakarta Raya, Indonesia
Min. 2 years experience as IT Helpdesk/ IT Support
Adhering to all processes and documenting procedures accordingly
MS Office 365 – Outlook, Excel, Word, PowerPoint, One Note, One Drive, SharePoint
Bachelor degree in Computer Science, Information Technology, or related field
Service Technician - Pasuruan Apco Branch
By Rentokil Initial At Pasuruan, Indonesia
Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
Melakukan komunikasi dengan baik ke pelanggan.
Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.
Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
Bersedia kerja shifting & bekerja dengan mobilitas tinggi
Lebih disukai apabila memiliki pengalaman di perusahaan jasa
Service Technician - Karawang Apco Branch
By Rentokil Initial At Karawang, Indonesia
Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
Melakukan komunikasi dengan baik ke pelanggan.
Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.
Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
Bersedia kerja shifting & bekerja dengan mobilitas tinggi
Lebih disukai apabila memiliki pengalaman di perusahaan jasa
Service Technician - Jakarta South Residential Branch
By Rentokil Initial At Jakarta, Indonesia
Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
Melakukan komunikasi dengan baik ke pelanggan.
Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.
Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
Bersedia kerja shifting & bekerja dengan mobilitas tinggi
Lebih disukai apabila memiliki pengalaman di perusahaan jasa
Service Technician - Jakarta 2 Res Apco Branch
By Rentokil Initial At Area DKI Jakarta, Indonesia
Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
Melakukan komunikasi dengan baik ke pelanggan.
Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.
Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
Bersedia kerja shifting & bekerja dengan mobilitas tinggi
Lebih disukai apabila memiliki pengalaman di perusahaan jasa
It Service Desk Manager
By KSPS At Jakarta Raya, Indonesia
Ensure the delivered service is according to the Information Technology Service Management (ITSM) standard.
Minimum 6 years working experience as Service Desk Manager or related roles
Strong understanding of complex IT infrastructure and IT service management best practices (ITIL framework).
Manage and responsible in delivering services as per the expected by customer.
Experience of managing/leading an IT service team at least 6 years
Acting as a Point of Contact (POC) for project related.
Service Desk Technician Jobs
By SAIC At Tennessee, United States
Jr Level Roles: High School and three (3) years of related experience with relevant certification; or Bachelor's Degree in related discipline.
Mid Level Roles: Bachelor's degree in related discipline and five (5) years of related experience.
Senior Level Roles: Bachelor's degree in related discipline and ten (10) years of related experience.
Effectively communicates with end-users via telephone, email and chat to ensure excellent service is provided.
Uses ITSM and ServiceNow ticket processes to document actions taken.
Technical proficiency in supporting MS Office 2016+, Windows 7-10, Active Directory, Networks and other COTS products.

Are you looking for a challenging and rewarding role in IT? We are looking for a Service Desk Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice on IT solutions. If you have a passion for technology and a commitment to providing excellent customer service, this is the job for you!

A Service Desk Technician is responsible for providing technical support to customers and employees. They are the first point of contact for customers and employees who need help with technical issues.

What is Service Desk Technician Skills Required?

• Excellent customer service skills
• Good problem-solving skills
• Ability to troubleshoot technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of operating systems
• Ability to work independently and as part of a team
• Good communication skills

What is Service Desk Technician Qualifications?

• High school diploma or equivalent
• Technical certification or degree in computer science, information technology, or related field
• Experience in customer service

What is Service Desk Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of operating systems
• Knowledge of customer service principles and practices

What is Service Desk Technician Experience?

• Previous experience in a customer service role
• Previous experience in a technical support role

What is Service Desk Technician Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Install, configure, and maintain computer hardware and software
• Monitor and maintain network systems
• Provide technical support and training to customers and employees
• Document customer service