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Order Management Specialist Jobs

Transport Order Management Sr. Executive
By DHL Supply Chain At Jawa Barat, Indonesia
Management and supervision of Order Management at Indonesia site and Singapore site.
Bachelor Degree in all Major , experienced in Customer Service skills.
Manage order (source: whatsapp, email, system) was collected timely and accurately.
Ensure all activities are in accordance of customer requirement and target.
Manage day to day communication with 3PL and end customer at Singapore (handle customer complaint, inform delivery issue or update).
Strong leadership, self-driven for taking initiative, team player with good communication skills.
Transport Order Management Supervisor
By DHL Supply Chain At Jawa Barat, Indonesia
Strong leadership and good communication skills.
Collect order released from email, whatsapp, and system based (all written in English).
Input order released into data monitoring and system timely and accurately
Create SO (Sales Order) in Oracle system.
Act as customer service, coordinate with end customer & 3PL at Singapore related to delivery issue.
Day to day coordination with end customer at Singapore
Quote And Order Management Specialist 1 2 1
By Metso At Area DKI Jakarta, Indonesia
Responsible for inquiries, quotation and order open backlog management for the entire quotation and order life cycle.
Actively participate in weekly team meetings and updates. Co-ordinate meeting with Site Account Managers to discuss upcoming shutdowns, events, customer experience.
Proven customer handling skills and a customer satisfaction focus
Working knowledge of verbal and written English, fluent in local language
Provide regular communication with customers regarding the status of enquiries, quotes and deliveries.
Implements quality assurance and quality control documentation in accordance with Metso: Outotec supply quality standards and procedures.
Order Management Specialist Jobs
By LSEG (London Stock Exchange Group) At Area DKI Jakarta, Indonesia
Owns basic Service Alerts, including creation, management and resolution of all alerts issued and performs pre-audits.
Manages and resolve queries relating to quote/order status, billing, client account information/permissioning, and compliance issues
Min 2 years previous experiences in Order to Cash / customer support functions
Leverages technical knowledge of products and services to meet customer needs, understand market segments and deliver excellent outcomes.
Manages escalation at all levels so that incidents and problems are dealt with.
Leads ad hoc initiatives with relevant groups, ensuring customer requests are successfully implemented

Are you looking for an exciting opportunity to join a fast-growing company and help manage orders? We are looking for an Order Management Specialist to join our team and help us manage our orders and ensure customer satisfaction. You will be responsible for managing orders, tracking shipments, and resolving customer inquiries. If you have excellent organizational and communication skills, we want to hear from you!

Order Management Specialists are responsible for managing customer orders from start to finish. They are responsible for ensuring that orders are processed accurately and efficiently, and that customer satisfaction is maintained.

What is Order Management Specialist Skills Required?

• Excellent organizational and time management skills
• Strong customer service and communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of order management systems
• Ability to multitask and prioritize tasks
• Attention to detail

What is Order Management Specialist Qualifications?

• Bachelor’s degree in business, supply chain management, or related field
• Previous experience in order management or customer service
• Knowledge of order management systems

What is Order Management Specialist Knowledge?

• Knowledge of order management systems
• Knowledge of customer service principles and practices
• Knowledge of supply chain management principles and practices
• Knowledge of inventory management principles and practices

What is Order Management Specialist Experience?

• Previous experience in order management or customer service
• Experience in a customer service or supply chain environment

What is Order Management Specialist Responsibilities?

• Receive and process customer orders
• Ensure accuracy of orders
• Monitor order status and provide updates to customers
• Resolve customer inquiries and complaints
• Coordinate with other departments to ensure timely delivery of orders