Helpdesk Support Staff Jobs

Pendidikan MinimalS1 SistemInformas atau yang relevani

Memiliki pengalaman di bidang yang sama Min. 3 tahun

Memiliki kemampuan berkomunikasi yang baik

Memiliki pengetahuan mengenai tentang hardware dan software

2. Proficiency with Ms Excel (mandatory). Experience/knowledge in Ms Access and SQL is a plus

3. To perform balance transfer process at OD1

4. Transaction maintenance post OD1 for Unit Trust product (for CIO)

1. D3/S1, any major, fresh graduates are welcome

3. Ability to work in a team

4. Meticulous, has attention to details

1-3years’ experience as PC Support

Minimum bachelor’s degree from reputable university

Understand Win 10 or Win 11, O365, replacement PC & NB

Able to do troubleshooting PC NB Printer & LAN

Berpengalaman sebagai IT Helpdesk min. 2 tahun

Memiliki kemampuan mengoperasikan Operating System Windows dan Microsoft Ofice dengan baik

Memiliki pengetahuan mengenai perangkat computer, printer, network, smartphone dan telekomunikasi

Memiliki kemampuan berkomunikasi yang baik dengan user

Memiliki kemampuan administratif yang baik

Experience with hardware lifecycle management would be an advantage.

Experience of building business relationships and servicing senior level management.

Tertiary qualifications with demonstrated working experience in a IT support role.

Experience in working with Microsoft applications and a working knowledge of networks.

Some of the key responsibilities in this role include:

Strong customer/client focus with excellent communication skills.

Melakukan instalasi, perawatan rutin dan troubleshooting atas medical equipment

Melakukan laporan perawatan atau perbaikan medical equipment secepatnya kepada atasan

Melayani keluhan dari customer atas medical equipment dan menindaklanjutinya dengan baik dan segera

Menjamin hasil instalasi, kalibrasi, perawatan atas medical equipment sesuai dengan standard yang ada dan berfungsi dengan baik

Pendidikan minimal D3 Elektromedik atau Medical Elektronik

Pengalaman kerja minimal 1 tahun di bidangnya

Proven working experience in providing Help Desk support min. 1 years

Working knowledge of help desk & IT Network

Strong client-facing and communication skills

Advanced troubleshooting and multi-tasking skills

Provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software.

Handling customer request and complaint