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Guest Experience Supervisor Jobs

Guest Experience Manager Jobs
By Anantara Hotels, Resorts and Spas At Ubud, Indonesia
College diploma in Hotel Management or related field
Previous experience in Finance Department
Passion for leadership and teamwork
Eye for detail to achieve operational excellence
Guest Relations Supervisor Jobs
By The Ritz-Carlton Hotel Company, L.L.C. At Lannyna, Indonesia

Job Number 23145672 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia VIEW ON MAP Schedule ...

Guest Relations Supervisor Jobs
By Dynasty Group Bali At Badung, Indonesia

Company Description: Dynasty offers VIP lifestyle venues in Bali offering a new kind of world-class entertainment. Job Description: Guest Relations Supervisor

Guest Experience Service Jobs
By Burger King Indonesia At Jakarta, Indonesia
Experience 3 - 5 years in Marketing or Sales
Preferred experience background Industry in QSR, F&B, Retail or FMCG
Support the marketing programs at the restaurants level, i.e: distributing the flyer and other marketing promotions tool
Maximize the sales by focusing selling the events such as birthday party or meeting
Handle and follow up guest enquiry, including the showing room and facilities and make an quotations letter as per Company standard
Minimum Senior High School graduate or Bachelor's degree with any major
Guest Experience Assistant Jobs
By Grand Mercure Malang Mirama At Malang, Indonesia

Company Description: #1st Premium Hotel by @accor in Malang City Job Description: Guest Experience Assistant

Guest Experience Manager Jobs
By Hotel Grand Mercure Lampung At Bandar Lampung, Indonesia

Company Description: Grand Mercure merupakan hotel baru di Lampung yang akan segera dibuka dan menjadi satu-satunya hotel bintang 5 di Bumi Ruwa Jurai. Pembukaan hotel ini membutuhkan banyak pekerja, ...

Guest Experience Manager - Bulgari Resort Bali
By Bulgari Hotels & Resorts At Bali, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Guest Service Supervisor Jobs
By Marriott At Bali, Indonesia

Job Number 23123844 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia Schedule Full-Time ...

Retreat And Guest Experience Leader
By MJB Hoteliers: Hotel and Villa Management At Ubud, Indonesia
Perform other duties as assigned by management.
Develops and manages an annual budget, understanding revenue, expenses, and profitability of all programs and retreats.
In collaboration with the marketing and digital teams, assists with the publicity efforts for curated retreats, programs, and other offerings.
Retreats and Guest Experience Leader
Implements the retreats pricing structure, adjusting as needed based on affordability principles and market trends.
Conducts market research on a regular basis to ensure some level of competitiveness with other retreat destinations.
Guest Relations Supervisor Jobs
By The Ritz-Carlton Hotel Company, L.L.C. At Jakarta, Indonesia

Job Number 23121602 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Daerah Khusus ...

Supervisor-Guest Relations Jobs
By The Ritz-Carlton Hotel Company, L.L.C. At Jakarta, Indonesia

채용 번호 23121602 작업 카테고리 Rooms & Guest Services Operations 위치 The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Daerah Khusus Ibukota Jakarta, ...

Guest Relation Supervisor Jobs
By Hotel Borobudur Jakarta At Jakarta, Indonesia

Company Description: Hotel Bintang 5 Legendaris dengan area hijau seluas 9,5 hektar yang terletak strategis tepat di tengah kota Jakarta, Indonesia. Dapat ditempuh selama 5 menit berkendara dari ...

Guest Experience Manager Jobs
By Sheraton Belitung Resort At Belitung, Indonesia
• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.
• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.
• Maintains complete knowledge of all hotel and departmental policies and procedures.
• Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program.
• Adjusts Elite Member status when necessary according to established guidelines.
• Partners with Head Connector to update, appoint and activate connector team on property.
Guest Experience Expert (Gex)
By Grand Hyatt Bali At Denpasar, Indonesia

Guest Experience Expert is responsible to provide the highest level of personalized service to Grand Hyatt Hotel Bali Guests. In liaison with Housekeeping, Food and Beverage and other departments, a ...

Guest Experience Ambassador Jobs
By PT Hoffmen Cleanindo Tbk At Bekasi Selatan, Indonesia

Dibutuhkan segera Guest Experience Ambassador Kualifikasi - Pria/Wanita (Wanita tidak boleh berhijab) - Pendidikan minimal SMA/SMK - Pria min 170 cm, Wanita 160 cm - Berpenampilan Menarik - Good ...

Guest Recognition Supervisor - Ayana Komodo
By AYANA Resort and Spa, BALI At Labuan Bajo, Indonesia
Maintain complete knowledge and comply with all hotel and departmental policies & procedures
Has experience in a similar position at a 5 star resort
Good communication and interpersonal skill
Has related license, certificates and (or) diploma to support candidate's qualification
Orchestrate, assist and implement all special needs, requests and preference information as outlined under job overview for deliver to guest
Daily house court and expected arrivals/departures (particularly VIP’s)
Guest Experience Manager Jobs
By Movenpick Jakarta Pecenongan At Jakarta, Indonesia

Company Description: Experience Indonesia at its finest. In this beautiful Southeast Asian archipelago located in the Indian and Pacific oceans, Mövenpick Hotels and Resorts offers visitors the ...

Guest Relation Supervisor Jobs
By Le Méridien Hotels & Resorts At Area DKI Jakarta, Indonesia

Job Number 23083785 Job Category Rooms & Guest Services Operations Location Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia VIEW ON MAP Schedule Full-Time ...

Supervisor-Guest Service Jobs
By Bulgari Hotels & Resorts At Bali, Indonesia

職務編號 23081250 工作類別 Rooms & Guest Services Operations 地點 Bulgari Resort Bali, Jalan Goa Lempeh Banjar Dinas Kangin, Uluwatu Bali, Bali, Indonesia 在地圖中查看 工作編制 Full-Time 身處外地？ N ...

Guest Experience Relation - Mandarin Speaker
By Autograph Collection At Legian, Indonesia

Job Number 23076454 Job Category Rooms & Guest Services Operations Location The Stones Hotel - Legian Bali Autograph Collection, Jl. Raya Pantai Kuta, Legian Bali, Bali, Indonesia VIEW ON ...

Are you looking for a job that will let you use your customer service and hospitality skills to create an exceptional guest experience? We are looking for a Guest Experience Supervisor to join our team and help us provide the best possible experience for our guests. You will be responsible for overseeing the daily operations of our guest services, ensuring that all guests are treated with the utmost respect and care. If you have a passion for hospitality and a commitment to excellence, this could be the perfect job for you!

Overview The Guest Experience Supervisor is responsible for ensuring that guests have a positive and memorable experience while visiting the facility. This includes providing excellent customer service, managing staff, and ensuring that all safety and security protocols are followed. Detailed Job Description The Guest Experience Supervisor is responsible for overseeing the daily operations of the facility, including customer service, staff management, and safety and security protocols. They must ensure that all guests have a positive and memorable experience while visiting the facility. The Guest Experience Supervisor will also be responsible for training and supervising staff, resolving customer complaints, and ensuring that all safety and security protocols are followed. Job Skills Required
• Excellent customer service skills
• Strong leadership and management skills
• Ability to work in a fast-paced environment
• Excellent problem-solving and communication skills
• Knowledge of safety and security protocols
Job Qualifications
• Bachelor’s degree in hospitality, business, or related field
• At least two years of experience in customer service or hospitality
• Knowledge of safety and security protocols
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of safety and security protocols
• Knowledge of hospitality industry standards and practices
• Knowledge of staff management principles and practices
Job Experience
• At least two years of experience in customer service or hospitality
• Experience in staff management
• Experience in resolving customer complaints
Job Responsibilities
• Ensure that all guests have a positive and memorable experience while visiting the facility
• Train and supervise staff
• Resolve customer complaints
• Ensure that all safety and security protocols are followed
• Manage daily operations of the facility