Duty Manager - Front Office, Yogyakarta Marriott Hotel
By Marriott Hotels At Yogyakarta, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Airport Services Duty Supervisor - Jakarta, Indonesia
By Qatar Airways At Area DKI Jakarta, Indonesia
Relevant Vocational, Tertiary or Trade qualification with minimum 4 years of job-related experience.
Ensures all departments are aware of operational messages and requirements.
Experience in a customer services role, out of which at least 1 year in Airport Operations of a leading airlines.
Excellent skill to deal with Flight Delays, Disruptions D.N.B.s.
Ability to effectively manage mishandled services, including service recovery situations with customer.
Strong mentoring and coaching skills ability to train and develop subordinate’s skills to foster team work among team members.
Airport Services Duty Officer- Medan, Indonesia
By Qatar Airways At Medan dan Sekitarnya, Indonesia
Provides input and recommendations to management to improve the effectiveness of the daily operations.
Manage and control manpower on the shift in order to optimize utilization and to maintain staff’s morale and discipline.
Compiling a detailed station handling report for Airport Duty Manager on a shift basis.
Experience in an airline or a reputed GHA on a supervisory level.
Excellent English language communication knowledge.
Weight and Balance, Ramp handling, Dangerous Goods Regulation knowledge.
Duty Manager Jobs
By Fairmont At Area DKI Jakarta, Indonesia
Employee benefit card offering discounted rates in Accor worldwide
Minimum of 2 years of relevant experience in the same position in 5 star hotel
Strong working knowledge of Microsoft Offices and Internet browser
Advance level of Opera PMS is a benefit
Good interpersonal skills with ability to communicate with all levels of employees
Good presentation and influencing skills
Duty Manager - Yogyakarta Marriott Hotel
By Marriott Hotels At Yogyakarta, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Duty Engineer / Ac & Mechanical
By Le Polonia Hotel & Convention Medan At Medan, Indonesia

Company Description: Le Polonia Hotel & Convention, the 4 stars hotel in Medan, is getting well known Le Polonia continues tobe one of competing hotel and worth considering at Medan hotels. As our ...

Duty Engineer Jobs
By Garrya Bianti Yogyakarta At Yogyakarta, Indonesia

Company Description: Garrya Bianti Yogyakarta is a contemporary resort with a unique wellbeing approach. Garrya was built for the sophisticated traveller looking to escape the chaos of everyday life. ...

Duty Manager Jobs
By Marriott Hotels At Medan, Indonesia
High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Serves as a leader in displaying outstanding hospitality skills.
Communicates any variations to the established norms to the appropriate department in a timely manner.
Sends copy of MOD report to all departments on a daily basis.
Strives to improve service performance.
Ensures compliance with all policies, standards and procedures.
Duty Manager Jobs
By Four Points by Sheraton At Makassar, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Are you looking for an exciting opportunity to lead a team and manage a busy environment? We are looking for a Duty Manager to join our team and take charge of our operations. You will be responsible for ensuring that our customers receive the highest level of service and that our operations run smoothly and efficiently. If you have excellent organizational and communication skills, and a passion for customer service, this could be the perfect job for you!

Overview A Duty Manager is responsible for overseeing the daily operations of a business or organization. They are in charge of managing staff, ensuring customer service standards are met, and ensuring the safety and security of the premises. They may also be responsible for managing budgets and ensuring that all financial regulations are adhered to. Detailed Job Description Duty Managers are responsible for overseeing the daily operations of a business or organization. They are in charge of managing staff, ensuring customer service standards are met, and ensuring the safety and security of the premises. They may also be responsible for managing budgets and ensuring that all financial regulations are adhered to. They are also responsible for resolving customer complaints, monitoring staff performance, and ensuring that all policies and procedures are followed. They may also be responsible for scheduling staff shifts, conducting staff training, and ensuring that all safety regulations are met. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Excellent problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Excellent organizational and time management skills
• Ability to remain calm under pressure
• Knowledge of relevant safety regulations
• Knowledge of relevant financial regulations
Job Qualifications
• High school diploma or equivalent
• Previous experience in a supervisory role
• Knowledge of relevant safety regulations
• Knowledge of relevant financial regulations
• Valid driver’s license
Job Knowledge
• Knowledge of relevant safety regulations
• Knowledge of relevant financial regulations
• Knowledge of customer service standards
• Knowledge of relevant policies and procedures
• Knowledge of staff scheduling and training
Job Experience
• Previous experience in a supervisory role
• Previous experience in customer service
• Previous experience in budget management
• Previous experience in resolving customer complaints
Job Responsibilities
• Oversee daily operations of the business or organization
• Manage staff and ensure customer service standards are met
• Ensure the safety and security of the premises
• Manage budgets and ensure all financial regulations are adhered to
• Resolve customer complaints
• Monitor staff performance and ensure all policies and procedures are followed
• Schedule staff shifts and conduct staff training
• Ensure all safety regulations are met