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Customer Success Executive Jobs

Customer Success Executive Jobs
By Talent Insider At Jakarta, Indonesia
Proven experience in customer success or account management roles, preferably in the digital marketing or technology industry.
Demonstrate A Deep Understanding Of The Our Client's Platform, Its Features, And Its Functionality, And Effectively Communicate This Knowledge To Clients.
Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively convey complex information to clients.
Strong problem-solving and analytical abilities, with a keen eye for detail and the ability to identify areas for improvement.
Facilitate The Smooth Implementation And Delivery Of Our Platform To Clients, Ensuring A Seamless Transition From Onboarding To Full Utilization.
Self-motivated and results-oriented, with a proactive approach to client success and a passion for delivering exceptional customer service.
Senior Executive, Customer Success
By CaringUp At Jakarta Raya, Indonesia
2+ years of experience in planning and executing projects/programs. Relevant project management certifications will be a clear advantage.
Plan and manage customer and partner onboarding campaigns with our marketing team.
3+ years of experience in a similar client facing role, preferably in the Healthcare, Insurance or Pharma.
Strong initiative, excellent planning and delivery skills.
Excellent written and verbal communication and presentation skills in English and Bahasa Indonesia – additional languages will be a bonus.
Compensation is competitive and negotiable; Base salary + performance bonus + benefits allowance
Shipper Success Management (Account Executive) - Lampung
By Ninja Van At Lampung, Indonesia
1-2 experience years in Customer Service/Customer Relation Officer/Account Executive or any related field
Proven track record in managing team of minimum 5 customer support executives - excellent verbal and written communication skills
Strong administrative skills such as computer literacy in order to type up reports, results and details of customer interaction
Provide support to shipper in usage of Ninja Van Platforms
Ability to maintain calm under pressure, problem solve. and collaborate with across functions
Customer Success Executive Jobs
By GreatDay HR - HR Software At Kota Tangerang, Indonesia
* 2-5 years of experience in communications, marketing, sales, account management, or customer success
* Strong verbal and written communication, strategic planning, and project management skills
* Active team player, self-starter, and multitasker who can quickly adjust priorities
* Maintain existing customer success metrics and data as directed
* Think strategically to sustain business growth and profitability by maximizing product and service value
* Analytical and process-oriented mindset
Shipper Success Management (Account Executive) - Kam (Bandung, West Java)
By Ninja Van At Bandung, Indonesia
1-2 experience years in Customer Service/Customer Relation Officer/Account Executive or any related field
Excellent verbal and written communication skills
Strong administrative skills such as computer literacy in order to type up reports, results and details of customer interaction
Provide support to shipper in usage of Ninja Van Platforms and analyze shipper business across marketplace
Ability to maintain calm under pressure, problem solver and collaborate with across functions
Executive, Customer Success Retailers
By NielsenIQ At Jakarta Raya, Indonesia
Support senior management on developing Thought Leadership case studies
University degree, especially but not limited to Marketing, Business, Management, Economics, or related field
Experience in solution and process automation by leveraging technology
Customer-oriented with good people skills; you will interact with a diverse group of clients
Able to prioritize a varied workload, to manage concurrent deadlines while maintaining accuracy
Successful candidates can look forward to a comprehensive training program
Customer Success Executive Jobs
By Alpha Millennia Technology At Jakarta Raya, Indonesia
Organize and manage timelines for customer's requirements
Provide knowledgeable answers to questions about product, pricing and availability
Data entry in various platforms
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs
Customer Success Jobs
By Smile API At Indonesia

1) Someone who wants to work part-time. 2) Able to communicate in either English or Chinese, or both. 3) Am interested with what Smile API do.

Customer Sales Executive Jobs
By IC Resource Pte. Ltd. At Jakarta Raya, Indonesia
This is a work from home position for Candidate base in Indonesia (preferably Jakarta)
Acquire and manage projects or regular maintenance order of products
Good in pricing and negotiating skills
Advantage to those whom can speak in chinese
Learn and understand company’s products and services
Prepare and deliver technical presentations, explaining products or services to customers and/or prospective customers
Customer Success Lead Jobs
By FINETIKS At Indonesia
Engaging people skills (empathy) to listen and learn from our user community
Motivational leadership style to grow and manage a proactive and positive CS team
Ability to be self-driven and self-sufficient, working remotely from the wider team
Excellent verbal, presentation, and written communication skills
Experiences in previous Customer Success/Service roles will be highly considered.
Experiences in a B2C technology company will be highly considered
Customer Success Representative [Ecommerce Logistics]
By Locad At Jakarta Raya, Indonesia
Are you looking for a hybrid work set up in Customer Success?
We’ll set you up with the right tools for success to do your job, including a MacBook.
Your well-being is important to us, so you’ll receive HMO from the start of your employment.
As a Customer Success representative
You’ll provide daily operational support to our customers, resolving tickets and issues.
Follow the link to our website, if you don't have a CV a LinkedIn profile will do.
Customer Success Officer Jobs
By Koltiva At Jakarta Raya, Indonesia
· Bachelor’s Degree in Business/Management/Marketing, or related field from reputable university.
· Excellent time-management and initiative.
· Technology savvy, with knowledge of mobile and web applications.
· Previous experience in tech-startups, in multinational environment is a plus.
· Strong problem-solving and communication skills.
· Ensure customer satisfaction and provide professional customer and user support.
Marketing Success Executive Jobs
By Tiara Hana At Bogor, Indonesia
Manage budgets for marketing campaigns and ensure a positive ROAS.
3+ years of experience in marketing and advertising, preferably in the property industry.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Experience with data analysis and reporting.
Develop and implement marketing strategies that align with the company's overall goals and objectives.

Are you passionate about helping customers succeed? We are looking for a Customer Success Executive to join our team and help our customers reach their goals! As a Customer Success Executive, you will be responsible for developing and managing relationships with our customers, providing them with the best possible experience. If you have a passion for customer success and are looking for an exciting opportunity to make an impact, this is the job for you!

Overview A Customer Success Executive is responsible for ensuring customer satisfaction and loyalty by providing excellent customer service and support. They are the primary point of contact for customers and act as a liaison between the customer and the company. They are responsible for understanding customer needs and providing solutions to meet those needs. Detailed Job Description A Customer Success Executive is responsible for providing excellent customer service and support to customers. They are the primary point of contact for customers and act as a liaison between the customer and the company. They are responsible for understanding customer needs and providing solutions to meet those needs. They must be able to effectively communicate with customers and provide timely and accurate responses to customer inquiries. They must also be able to identify customer issues and escalate them to the appropriate department. They must be able to analyze customer data and provide insights to the company. Job Skills Required
• Excellent customer service and communication skills
• Ability to identify customer needs and provide solutions
• Ability to analyze customer data and provide insights
• Ability to effectively manage customer relationships
• Ability to effectively prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or related field
• Knowledge of customer service software and systems
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage multiple projects
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service metrics and analytics
• Knowledge of customer service best practices
Job Experience
• Previous experience in customer service or related field
• Previous experience in customer relationship management (CRM)
• Previous experience in customer service metrics and analytics
Job Responsibilities
• Respond to customer inquiries in a timely and accurate manner
• Identify customer needs and provide solutions to meet those needs
• Analyze customer data and provide insights to the company
• Manage customer relationships and ensure customer satisfaction
• Monitor customer service metrics and analytics
• Develop and implement customer service best practices
• Maintain customer service software and systems