Customer Service Sales Executive Jobs

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Posisi : Customer Service Sales

Tugas Utama : Menciptakan penjualan

1. Menawarkan barang atau jasa produksi perusahaan kepada konsumen untuk menarik client

2. Menjelaskan spesifikasi produk yang dijual kepada konsumen agar client tertarik membeli

3. Memberikan simulasi hitungan biaya yang harus dikeluarkan dan menjelaskan manfaat yang akan diperoleh untuk memudahkan client

Is responsible for order management once PO is in.

Is responsible for managing Return of Material as per Gemalto Customer’s complaint management process

Act as main interface with Customers, Account Managers and Technical Consultants during customer’s purchase order treatment.

Acknowledge Customer’s Purchase Order within 48 hours from its date of receipt

ERP knowledge is a plus

Validate customers’ Purchase Orders, according to “Gemalto Customer’s Purchase Order Review” process

Pendidikan D3 / S1 semua jurusan

Minimal pengalaman 2 tahun di dunia marketing/sales penjualan (Property diutamakan)

Mempunyai keterampilan interpersonal komunikasi yang baik dan persuasif

Memiliki daya juang yang tinggi

Bersedia ditempatkan di salah satu project Kreasi Land di Bandung

Melayani pertanyaan-pertanyaan yang diajukan pelanggan atau konsumen.

Memberikan informasi yang diinginkan konsumen mengenai suatu produk selengkap mungkin.

Melakukan penanganan terhadap keluhan-keluhan yang disampaikan oleh konsumen

Melakukan pencatatan administrasi penjualan di sebuah perusahaan.

Mengejar target yang telah ditetapkan baik secara penjualan maupun performance.

Memberikan ide menarik terkait promosi

• Minimum education D3 (Accounting, Finance, Management & Banking preferred);

9. Increase knowledge of UOB Bank products and services and improve service quality to customers.

• Preferably have a minimum of 1 year banking experience

• Have good computer skills (MS. Word & Ms. Excel);

• Have good (active) English skills;

• Having good communication skills and interpersonal skills;

Understand Alder’s mission, as well as all its product offerings (products and services)

Manage communication platforms (Whatsapp, IG, Tokopedia, Shopee, etc)

Manage both online and offline classes (corporate classes and events included)

Continuously find ways to improve customer experience

Responsibilities include, but are not limited to the following:

Handle and process customer bookings of services and purchases of products