Head Home Billing Service Excellence
By PT. XL Axiata Tbk At Jakarta Raya, Indonesia
Oversee the preparation of statements and bills
Maintain and/or ensure maintenance of consumer records related to invoicing and bill payment
Review work of billing team to ensure accuracy, resolving inconsistencies as needed
Create and provide a prioritized list of consumer to be invoiced or other treatment needed to related stakeholders
Locate, or assist in the location of, hard-to-reach clients
Draft and distribute weekly reports of invoicing and billing metrics
Customer Service Billing Jobs
By SUNRECRUIT At Jakarta Raya, Indonesia
All credit notes should be submitted to billing once approved by the management
Finance/Accounting knowledge would be an advantage
Excellent analytical ability and numeric Skills
Strong verbal and written communication skills in English
Review all outstanding queries from the to do list and ensure all queries & disputes are closed within 48 hours
Receive all incoming query calls from the customer
Customer Service Billing Jobs
By SUNRECRUIT At Area DKI Jakarta, Indonesia
All credit notes should be submitted to billing once approved by the management
Finance/Accounting knowledge would be an advantage
Excellent analytical ability and numeric Skills
Strong verbal and written communication skills in English
Review all outstanding queries from the to do list and ensure all queries & disputes are closed within 48 hours
Receive all incoming query calls from the customer

Are you looking for a customer service role that will challenge and reward you? Join our team and help us provide exceptional billing services to our customers! We offer a competitive salary, great benefits, and a friendly work environment. Come join us and make a difference!

What is Customer Service Billing Skill Requirements?

• Excellent customer service skills
• Knowledge of billing and invoicing procedures
• Ability to work with a variety of computer software programs
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Attention to detail

What is Customer Service Billing Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous billing and invoicing experience

What is Customer Service Billing Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of billing and invoicing procedures
• Knowledge of relevant computer software

What is Customer Service Billing Experience?

• Previous customer service experience
• Previous billing and invoicing experience

What is Customer Service Billing Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Process customer orders and invoices accurately and efficiently
• Resolve customer billing disputes
• Maintain customer records and accounts
• Provide customer service support to other departments
• Generate reports on customer service activities
• Follow up on customer inquiries and complaints
• Ensure customer satisfaction by providing timely and accurate information