Register
Recruit Create CV

Contact Center Jobs

Contact Center Agent Jobs
By Valdo Intl At Jakarta Raya, Indonesia
Manage service inquiries and disputes arising from our consumers and partners
Guide our consumers and partners in using our products
Provide excellent customer service to our customer and partners base
Maintain good relationships and community-building efforts with our consumers and partners
Min D3 any major with GPA 2,75
Clear articulation and good communication in Bahasa
[Elv] Estágio Contact Center
By Saúde da Família At Natal, Indonesia
Agendamentos de consultas e suporte nas dúvidas dos pacientes via WhatsApp;
Cadastro de pacientes no Sistema;
Confirmar consultas e exames 24h antes;
Seguir rotinas e fluxos de melhorias implantadas pela Gestão;
Dar andamento em processos estipulados anteriormente;
Executar outras tarefas de mesma natureza e nível de complexidade associado ao ambiente organizacional;
Contact Center General Manager
By Transcosmos Indonesia (Official) At Semarang, Indonesia
Prepare regular reports for upper management
Proven experience as a General Manager or similar executive role
Knowledge of business process and functions (finance, HR, procurement, operations etc.)
Minimum 3-4 year of Contact Center Operational Manager/Dept Head/General Manager experience is required
Experience in planning and budgeting
Outstanding organizational and leadership skills
Technical Support Agent (Contact Center)
By PT Cyberindo Aditama (CBN) At Jakarta Raya, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1 Year(s) of working experience in the related field is required for this position.
Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Understand and responses or escalation to the needs of customers.
Contact Center Agent Jobs
By PT. Erajaya Swasembada, Tbk. At Jakarta, Indonesia
dibutuhkan segera agent contact center dengan kualifikasi berikut
2. Berpengalaman minimal 1 tahun
3. Bersedia bekerja shift dan familiar dengan Microsoft Office
kirimkam CV anda ke [email protected]
Contact Center Jobs
By PT Cyberindo Aditama (CBN) At Jakarta Raya, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1Year(s) of working experience in the related field is required for this position.
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Contact Center Operations Manager
By Convergence.id At Yogyakarta dan Sekitarnya, Indonesia
Meet all Key Performance Metrics established
Continuously review standard operating processes and workflows to identify ways to improve and increase customer satisfaction and operational efficiency
Supervising day to day operations in the Contact Center LOB
Establish and maintain a positive work environment, which sustains an exceptionally high level of team member morale
Promotes and coordinates communication between all departments
Diploma/Bachelor's degree in any field
Contact Center Support Specialist - Temporary Contract
By ABB At Jakarta, Indonesia
Experience in customer support, knowledge of principles and practices in customer service
A collaborative, solution-focused approach, and strong diplomatic written and spoken communication skills
Knowledge of Salesforce tool (SFDC) is nice to have
Good level of computer skills
Regularly initiating customer feedback loops (surveys) by following commonly agreed processes, understanding satisfaction levels and identifying areas for continuous improvement needs
Competencies: agility, proactiveness, demonstrated ability to take ownership of customer issues
Staff Contact Center Sales Service Representative
By HSBC At Jakarta Raya, Indonesia
Listens to the customer and establishes needs to offer relevant products.
To be successful in this role, you should meet the following requirements:
Responsible for achieving individual key performance indicators whilst maintaining quality and compliance.
Has a minimum of Bachelor Degree.
Self-motivated with well-developed service competencies and ability to drive numbers to achieve target.
Demonstrate high level of credibility and integrity.
Assistant Contact Center Manager
By Telmark Indonesia At Yogyakarta, Indonesia

Duties & Responsibilities 1. Assist the Call Center Manager in leading and directing daily operations while ensuring quality customer service 2. Help develop, implement, and monitor processes and ...

Contact Center Advisor Jobs
By Bank al Etihad At عمان عمان الأردن, Jordan

This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. Informs customer about the various ...

Agent Contact Center (Rajawali Berdikari Indonesia)
By Dealls – Jobs & Mentoring (YC W22) At Sleman, Indonesia
Understand knowledge about the company's products
Experience in the same field
Excellent skills for communicating and relating with both team members and customers
High problem solving and priority skills
Excellent listening and verbal communication skills and able to work under pressure
Completely answer customer questions regarding the required information
Agent Contact Center Jobs
By RADIKARI At Kabupaten Sleman, Indonesia
Understand knowledge about the company's products
Experience in the same field
Excellent skills for communicating and relating with both team members and customers
High problem solving and priority skills
Excellent listening and verbal communication skills and able to work under pressure
Completely answer customer questions regarding the required information
Sumatera Finance Center Jobs
By APRIL At Riau, Indonesia
2. Major in Accounting, Financial Management, or Business Administration
Currently we are looking for Sumatera Finance Center position,
4. Fresh Graduate with less than one year working experience
1. Bachelor's / Master's Degree from reputable local and overseas university
3. Min. GPA : 3.25 for Bachelor Degree, 3.50 for Master Degree
5. Fluent in English, Fluent in Mandarin will be advantage
Contact Center Trainer & Quality Assurance Manager
By Wgroup ID At Jakarta Raya, Indonesia
Have minimum 2 years experience in the same field (preferably: BPO Customer Service)
Have a good Microsoft Office skills
Have a great communication and presentation skills
Able to make reports and have good knowledge of problem solving.
Design, implement and improve quality standards
Analyze data to find areas for improvement/problems
Contact Center Trainer And Qa Manager
By Wgroup ID At Jakarta Raya, Indonesia
Have minimum 2 years experience in the same field (preferably : BPO Customer Service)
Have a good Microsoft Office skills
Have a great communication and presentation skills
Able to make reports and have good knowledge of problem solving.
Design, implement and improve quality standards
Analyze data to find areas for improvement/problems
Center Director Jobs
By Business Institute Indonesia At Surabaya, Indonesia
• 10-15 years of experience, including hospitality management and/or teaching within a recognised institution
• Experience in academic management and program development
• Project Management Experience, Pre-opening Experience in a hospitality environment is a
• Leadership & Management experience
A brand new international hospitality school is looking for a Center Director to be placed in Surabaya.
• Direct report—Board of Directors/Owners, if applicable

Are you looking for a job that offers flexible hours, competitive pay, and the opportunity to help people? Look no further! We are looking for customer service representatives to join our Contact Center team. You'll get to work with a diverse group of people, use your problem-solving skills, and make a real difference in people's lives. Apply now and join our team!

Overview: Contact center jobs involve providing customer service and support to customers over the phone, via email, or through online chat. These jobs require excellent communication and problem-solving skills, as well as a strong understanding of customer service principles. How to Become a Contact Center Agent: To become a contact center agent, you will need to have a high school diploma or equivalent and some customer service experience. You may also need to complete a training program and pass a background check. Contact Center Skills: To be successful in a contact center job, you should have excellent communication skills, be able to multitask, and have a strong understanding of customer service principles. You should also be able to think quickly and problem-solve effectively. Contact Center Knowledge: Contact center agents should have a strong understanding of customer service principles, as well as knowledge of the company’s products and services. They should also be familiar with the company’s policies and procedures. Contact Center Responsibilities: Contact center agents are responsible for providing customer service and support to customers over the phone, via email, or through online chat. They should be able to answer questions, resolve customer issues, and provide helpful information. Contact Center Experience: Previous customer service experience is beneficial for contact center jobs. You should also have experience using computers and customer service software. Contact Center Qualifications: To be successful in a contact center job, you should have a high school diploma or equivalent and some customer service experience. You may also need to complete a training program and pass a background check. Contact Center Education: Contact center agents should have a high school diploma or equivalent. Some employers may require additional education or certifications. Tools to Help Contact Center Work Better: There are a variety of tools that can help contact center agents work more efficiently. These include customer service software, call recording software, and customer relationship management (CRM) software. Good Tips to Help Contact Center Do More Effectively: To be successful in a contact center job, you should be organized, have excellent communication skills, and be able to multitask. You should also be familiar with the company’s products and services and be able to think quickly and problem-solve effectively. Common Contact Center Interview Questions: Common contact center interview questions include: “What customer service experience do you have?”, “What do you think makes a good customer service representative?”, and “How do you handle difficult customers?”