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Complaint Management Leader Jobs

Complaint Handling Jobs
By PT. E2Pay Global Utama At Jakarta Raya, Indonesia
Having experience in handling complain
Good interpersonal and proactive communication skills
Having Minimum D3 – S1 in any discipline
Possess, a friendly, energized and outgoing personality
Handle daily customer inquiries from all channel
Respond and follow upcustomer complaints
Complaint & Handling Officer Jobs
By MNC Asset Management At Jakarta, Indonesia

Have excellent written and verbal communication skills, ideally with experience of writing letters.

Have experience in complaint & handling for 1 years, ideally within a regulated, financial services environment

Complaint Response Manager (Palm Oil)
By Elitez Group of Companies At Indonesia
Supporting grievance case management within the team;
Minimum 5 years of professional experience in a related field
Building a network of contacts and representing Earthworm externally in a variety of forums;
Assessing and prioritizing new cases, driving investigations forward – including cultivating external contacts with campaigning NGOs and relevant partner organizations;
Provide advice to Members/ Clients and direct support as they engage their suppliers;
Lead the delivery of the company’s grievance program with a large consumer goods company;
Complaint Management Analyst Jobs
By Bank Jasa Jakarta At Jakarta Raya, Indonesia
Identify potential Complaint Management teams and provide the necessary direction to optimize the potential of team
You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment.
You have a strong thirst for knowledge and are driven to find solutions that don't exist yet.
Manage performance /disciplinary /issue /grievances for related team
Minimum work experience of at least 5 years and preferably have experience managing customer service at a bank
Excellent interpersonal and communication skills
Complaint Management Leader Jobs
By Panin Dai-ichi Life At Jakarta Raya, Indonesia
Manage & Monitoring complaint handling and resolved properly in accordance with OJK Regulation.
Have experience min. 5+ years as Customer Service with complaint handling speciality
Work experience in the related field - Insurance, will be an advantage.
Handling hard complaint escalated by inbound and outbound team and ensure all complaint are handled within CHM guidelines and timescales.
Prepare data for OJK queries relates to customer complaint accurately and timely
Arrange and lead regular & ad hoc meeting with related Department,