Collections Staff Jobs in Kota Bekasi, West Java

Has previous experience working as a Collection Specialist in banking or leasing companies.

Preferable if you have prior experience in handling heavy equipment products and interacting with customers.

Possesses skills in negotiation and problem-solving.

Understanding the behavior and habits of customers in the heavy equipment industry.

Familiarity with Microsoft Office and databases is required.

Fluent in English listening, speaking, reading, and writing (ability to communicate in Mandarin will be preferred).

More than 5 years experience as Collection in consumer loans

More than 3 years experience to lead a team

Strong communication and negotiation skill

Have SPPI certification will be a plus point

Have SIM & Can drive car & motorcycle

Lead desk collection and field collection members as division head

Pendidikan terakhir minimal SMA/SMK .

Mampu bekerja dengan team atau individu

Bersedia bekerja shifting dan dibawah tekanan

Sudah melakukan vaksinasi Dosis 2

Collect payments from the customers via communication tools (phone call, WhatsApp)

Keep tracking of assigned account to identify outstanding debt

Perform other related duties as assigned by management

Minimum 3+ years of overall work experience. Industry experience with finance and debt collections would be preferred

Good knowledge of Microsoft Office Suite especially Excel skills. Knowledge of SQL / VBA would be an added advantage

Engage with different B2B counterparties across different geographies through their preferred channel. i.e. phone calls, emails etc.

Ensure achievement of monthly targets basis tactful discussions, finding new contact points through google search, local team’s help etc.

Communicate and actively follow-up with cross-functional teams regarding customer accounts and resolution of customer invoice disputes

Qualification: Bachelor’s degree, preferably in business management

Experience: Minimum 2 years in related area

Experience in Collection Company Will be plus

Fluent in English both writing and verbal

Mandarin speaking ability will be an advantages