Client Relations Jobs in Kab. Tangerang, Banten , Employment

Are you passionate about building relationships with clients? Do you have a knack for problem-solving and a drive to make a positive impact? We are looking for an experienced Client Relations professional to join our team and help us provide exceptional customer service. If you are a motivated self-starter with excellent communication skills, this could be the perfect opportunity for you!

Overview Client Relations is a role that involves managing relationships with clients, ensuring their satisfaction with the services provided, and providing support to ensure that their needs are met. The role requires excellent communication and interpersonal skills, as well as the ability to work with a variety of stakeholders. Detailed Job Description Client Relations is responsible for managing relationships with clients, ensuring their satisfaction with the services provided, and providing support to ensure that their needs are met. This role requires excellent communication and interpersonal skills, as well as the ability to work with a variety of stakeholders. The Client Relations role involves providing customer service, resolving customer complaints, and providing feedback to the organization on customer satisfaction. This role also involves developing and maintaining relationships with clients, understanding their needs, and providing solutions to meet those needs. Job Skills Required

• Excellent communication and interpersonal skills

• Ability to work with a variety of stakeholders

• Ability to provide customer service

• Ability to resolve customer complaints

• Ability to provide feedback on customer satisfaction

• Ability to develop and maintain relationships with clients

• Ability to understand customer needs

• Ability to provide solutions to meet customer needs

Job Qualifications

• Bachelor’s degree in business, marketing, or related field

• At least 3 years of experience in customer service or client relations

• Knowledge of customer service principles and practices

• Knowledge of customer relationship management (CRM) systems

• Proficiency in Microsoft Office Suite

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of customer relationship management (CRM) systems

• Knowledge of sales and marketing principles and practices

• Knowledge of customer segmentation and targeting

Job Experience

• At least 3 years of experience in customer service or client relations

• Experience in developing and managing customer relationships

• Experience in resolving customer complaints

• Experience in providing feedback on customer satisfaction

Job Responsibilities

• Provide customer service and support

• Resolve customer complaints

• Develop and maintain relationships with clients

• Understand customer needs and provide solutions to meet those needs

• Provide feedback on customer satisfaction

• Monitor customer feedback and trends

• Analyze customer data to identify opportunities for improvement