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Villa Front Desk Agent - Ayana Bali

Company

AYANA Resort and Spa, BALI
Address Bali, Indonesia
Employment type FULL_TIME
Salary
Category Teknologi, Informasi, dan Internet
Expires 2023-06-21
Posted at 11 months ago
Job Description
We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Villa Front Desk Agent to work with our Rooms team at the finest 5-star luxury resort in Bali.
Responsibilities:
  • Book and modify reservations
  • Maintain accurate guest records and ensure confidential information is protected
  • Respond to guest needs, requests, and complaints in a timely and efficient manner
  • Answer and direct incoming calls and assist with guest inquiries
  • Check guests in and out of the hotel
  • Greet guests and provide outstanding customer service
  • Handle cash, credit card, and other payment transactions
Requirements
  • Indonesian Citizen only
  • Fluent in Korean, Mandarin, Japanese or other languages is advantage
  • Minimum of 1 year experience in the same position in a large luxury resort
  • Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable