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Ux Researcher Jobs

Company

PT. Erajaya Swasembada, Tbk.

Address Jakarta, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-09-27
Posted at 8 months ago
Job Description

Responsibilities

  • Research user personas and investigate user behavior
  • Create report and present research findings.
  • Manage and conduct user research and concept development
  • Conduct strategic research to drive additional actionable insights for company
  • Working closely with the UI/UX designer and Product team to identify research priorities, share insights and enhance the product
  • Plan and implement the overall user research strategy and methods
  • Find user insights and action plan from any research project.
  • Evaluate and propose improvement of customer journey and user experience.
  • Participate in recruitment activities for user research
  • Collaborate with other stakeholders to sharpen customer understanding.
  • Regularly doing User Research to empathize with the real user.


Responsibilites:

  • Proficient with statistical and analytical tools
  • Able to think creatively/alternative ways to tackle bottleneck to ensure research can be implemented
  • Great interpersonal and communication skills
  • Love to interact and empathize with people
  • Have 1-2 years of experience in conducting customer/user research
  • Good Microsoft office and presentation skills
  • Have a Bachelor’s degree preferably in Psychology, Statistic, Sociology, Design Communication Visual, Marketing, or Computer Science with GPA >3.00
  • Passion in data-driven product development
  • Understand how to synthesis the findings into actionable insights and recommend solutions to the development team
  • Ability to translate the business question and product goals into meaningful research goals and questions
  • Understand and have experiences in various research methods, able to recommend the right methods to get insight on user behavior and to test/validate product assumptions.
  • Curious about people and their behavior