Sap Functional Support (Sap Mm / Fico) - Karawang

:

• Gather user requirements and performs analysis, designing, functional design, configuration, testing, UAT, and implementation of SAP solutions.
• Ensure data quality, compliance, and consistency of data within SAP Corporate guidelines.
• Liaise with SAP Team lead to creating SAP training material.
• Liaise with different non-SAP teams ( IT Support & Internal Developers ) for the project deliverables and resolve the SAP issues within agreed solutions & timelines.
• Responsible for entering and maintaining data within SAP Corporate guidelines.
• Analyze SAP incidents raised by users, perform root cause analysis and investigate solutions. Inform users and/or first-level support regarding resolution.
• Provide training to SAP users & IT Operation Support. Keep track of trained users. Own authorization roles and organize changes and/or new roles if required.
• Liaise with the SAP team such as Basis/ABAP Programmer to ensure the SAP system is running normally.

Qualifications :

• Open to explore for solutions or ideas by stretching out of the normal SAP borders and looking at various options like SAP notes, Internet, and other means so that an extra mile could be reached. Take initiative to research and understand areas of concern relating to the project/task assigned to, not necessarily limited to SAP specific.
• Bachelor's Degree in Computer Science/Computerized Accounting Systems.
• Willing to be placed in Karawang
• Minimum 2-3 years of SAP FICO/MM/SD/ISH experience working in Implementation / Rollout/Support projects.
• Good interpersonal skills and a positive attitude to learning. Must have excellent verbal and written communication skills, Presentation Skills, and Analytical skills.
• Having ABAP programming skills, FIORI & HANA Database is a plus
• Understand and being familiar with business processes in the hospital would be an advantage.
• Willingness to work the extra mile to transform the organization such as participation in SAP rollout implementation to other hospitals/providing SAP Support services for other end users at other hospitals/Develop Custom Reports or programs using ABAP/Other programming languages if required.

KPI :

• % Project completion within the timeline
• # of data quality errors found
• Avg response & resolution time
• % Acceptance of proposed solutions