Product Implementation Jobs

We are looking for a Product Implementation who will be responsible for communicating and interfacing directly with customers to understand their needs, manage the implementation of developed technology products for end-users, follow procedures to set up the product, and also train them on how to operate it. They are responsible for independently handling customer implementations and accurately configuring the product and also responsible for providing customer feedback to refine the vision and strategy.

:

• Perform product training for the sales team
• Serve as a backup resource to the sales team for online/Onsite demonstrations of the product
• Travel to customer facilities as necessary for implementations.
• Provide after implementation call to the customer’s facility to review the project and identify any gaps that may exist
• Guide the product team from the company to perform the implementation at the customer’s facility
• Visit customers and perform a walk-thru of the facility, and gather the information that will aid in a successful implementation
• Respond to customer-submitted support requests as needed
• Partake in product development meetings to comprehend new functionalities and provide reports on customer feedback
• Render onsite training to the customer during implementation
• Responsible for servicing the product after purchase

Requirements :

• Have good organizational skills especially in prioritizing tasks and managing time effectively
• Should be good at problem-solving skills, logical & analytical thinking
• Have experience of at least 2 years in product implementation, management consulting, enterprise product management, marketing, or sales.
• Must be able to communicate effectively both verbally and in writing to internal and external clients.
• Bachelor’s degree or higher degree in any relevant field (preferably bachelor's in communication, technology, and engineering)