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Pmls Field Service Engineer

Company

Mindray
Address Area DKI Jakarta, Indonesia
Employment type FULL_TIME
Salary
Category Manufaktur Peralatan Medis
Expires 2023-06-04
Posted at 1 year ago
Job Description

Requirements:

  • Proficient at Microsoft Office software and internal sales management system, preferably experienced in SAP operation.
  • Intermediate English speaking and writing skills.
  • Over 5 years working experience as Field Service Engineer, handling Life Support products.
  • Bachelor Degree of above, majoring in Medical, Technical Bio-medical, or related field.
  • Domicile in Jakarta.


Responsibilities:

  • Provide services including installation, troubleshooting, etc. as per customer’s request.
  • Ensure customer’s satisfaction.
  • Coordinate with distributors and other related departments to follow up complicated problems as well as big projects.
  • Generate revenue from distributors, end users for service contract, spare parts, labor service, upgrade, etc.
  • Handle and follow up customers complaints through phone, mail or other in timely and effective manner.