Marketing Communication Officer Jobs

The job of Marketing Communication Officer is executed satisfactorily when Marketing Communication functions are planned, coordinated and implemented. Day-to-day activities of the Marketing Communication office are running smoothly, with the directive of the Director of Marketing Communication.

Key Responsibilities:

• Provide administrative/secretarial support for public relations office.
• Coordinate and arrange appointment and schedule.
• Sponsorship
• Liaise with Picture Park for image uploading on image library.
• Manage and monitor news coverage and collate press clippings from assigned territories to ensure that publicity and significant, relevant news is shared appropriately internally.
• Compile bi-monthly news round-up and best quotes.
• Maintain a) accurate press list; b) targeted press release distribution: c) on-going review of media needs/initiation of newsworthy stories.
• Handle phone calls.
• Monitor the usage and find ways to maximize the usage of Mind Your Language (online editing service) to make sure delivering the most accurate messages both internally and externally.
• Award events
• Collate and compile the monthly Marketing Communication reports and submit in a timely manner.
• Play support role in developing hotel Public Relations budget by updating budget figure periodically.
• Assist and help coordinate Marketing Communication projects, including but not limited to:
• Handle all agencies/vendors invoices and act as contact point for billing matters.
• Keep the information under Public Relations sections on the internet and my.kempinski.com accurate.
• Maintain filing system.
• Monitor fans’ comments on social media and alert Director of Marketing Communication to posts that require a response.
• Handle daily correspondence/financial documents such as purchase order, expenses claims, etc.
• Ensure all press releases are up-to-date, accurate and accessible by media on the website.
• Maintain updates of the Public Relations and crisis management manuals.
• Answer surveys and inquiries from media.
• Maintain all internal communications channel updated, my.kempinski.com etc.
• Press conferences and press events
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.